Offer summary

Qualifications:

Minimum of 10 years experience in large-scale inside sales organizations within B2C digital products/services., At least 7 years of experience in building and mentoring high-performing sales teams., Strong analytical and strategic thinking skills for market assessment and sales alignment., Familiarity with CRM systems and data analytics platforms..

Key responsabilities:

Oversee and develop a large-scale inside sales team to align with organizational goals.

Identify productivity improvement opportunities through data-driven insights and training initiatives.

Implement sales strategies that integrate new products and optimize customer engagement.

Collaborate with cross-functional teams to enhance sales channels and customer experiences.

Job description

About NCSA College Recruiting

NCSA College Recruiting is the world largest college recruiting platform, providing student-athletes content, tools, coaching and access to a network of 40,000 college coaches across 37 sports. NCSA is an online experience of IMG Academy, the world’s leading sports education brand and one of the Best and Brightest Companies to Work For in the Nation in 2024 and Top Remote Places to Work in 2024. IMG Academy provides a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. Additional on-campus and online experiences include:

Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
Online coaching via IMG Academy+, with a focus on personal development through the lens of sport and performance

Position Summary

The SVP, Multi-Channel Sales & Growth will drive revenue and EBITDA expansion through the creation of new sales channels to distribute IMG Academy products. Reporting to the Chief Commercial Officer, this role will oversee a large-scale inside sales organization comprising 500+ sales and management team members. As a key leader, the SVP will collaborate with sales leadership as well as cross-functional partners, including product/technology, marketing, and services teams, to develop and optimize multi-channel sales strategies. This role requires a strategic mindset, operational excellence, and deep experience in high-volume B2C digital products and services within the youth sports market.

Position Responsibilities

Oversee the performance and development of a large-scale inside sales team, ensuring alignment with organizational goals and driving a culture of accountability and excellence. Partner closely with EVP Sales, VP Sales, VP Sales Ops and other key leaders.
Identify opportunities to improve productivity and utilization within the sales team through data-driven insights, process optimization, and targeted training initiatives
Implement sales strategies that integrate new products and features, tailoring approaches to meet customers at various stages of their journey to maximize total addressable market (TAM) and drive revenue growth
Collaborate with key stakeholders to implement and optimize new sales channels, including call-in, chat, and digital. Develop and refine sales flows tailored to each channel to ensure seamless customer experiences
Partner with the CCO, product/technology, marketing, and services teams to align sales strategies with broader organizational objectives and customer needs
Assess current organizational strengths and weaknesses, preserving effective practices while identifying and implementing areas for improvement to ensure sustained growth and innovation

Knowledge, Skills And Abilities

Minimum of 10 years experience building, scaling and optimizing large-scale inside sales organizations within high-volume B2C digital products/services environments
Minimum of 7 years experience building and mentoring high-performing sales teams at all levels
Strong analytical and strategic thinking skills to assess market opportunities and align sales strategies with business objectives
Expertise in utilizing CRM systems, sales enablement tools and data analytics platforms
Ability to influence and guide cross-functional teams to achieve shared goals without direct reporting lines
Experience leading organizational change
Demonstrated ability to design and implement effective sales processes, workflows, and tools tailored to specific customer journeys and channels
A results-driven, progress-over-perfection mindset to overcome challenges and drive continuous improvement
Familiarity with the youth sports market and its unique customer dynamics is highly preferred

Background Requirements

Requires a background check upon offer

Benefits

As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles.

Comprehensive Medical, Dental and Vision
Flexible Spending Account and Health Savings Account options
401k with an Employer Match
Short Term and Long Term Disability
Group and Supplemental Life & AD&D
Gym Discount Program
Pet Insurance
Wellbeing Program
and more!

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get To Know Us Better

www.ncsasports.org

www.ncsasports.org/careers

NCSA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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