Offer summary

Qualifications:

Fluent in German and English is required., 5+ years of experience in quota carrying and closing sales roles., Deep understanding of eCommerce platforms from a technical perspective., Proven consultative selling and closing skills with a focus on achieving goals..

Key responsabilities:

Own the Net Dollar Retention program for EMEA customer accounts.

Drive revenue growth through upselling and retaining current revenue.

Nurture and maintain relationships with existing clients to ensure satisfaction.

Conduct customer workshops and events, with travel estimated at 25% of working time.

Job description

About Zoovu

At Zoovu, we empower people to discover the products and services they need by building the world’s most intelligent search and product discovery platform. With our cutting-edge technology, we help businesses elevate their customer experiences by connecting them with the right products through data-driven insights and AI-powered recommendations.

We are proud to partner with some of the world’s most iconic brands like Microsoft, Dyson, Bosch, 3M, Drager, KitchenAid, and GE Healthcare, helping them redefine how they interact with customers. Now, we’re looking for dynamic and driven individuals to join our team as Strategic Account Manager, Regional Lead and contribute to our ambitious mission.

German proficiency is required for this role

What You'll Be Doing

Own the Net Dollar Retention program of Zoovu’s EMEA portfolio of customer accounts. Running revenue growth programming (Expansion and Upsell of Zoovu studios) in the base, while at the same time retaining current revenue (ARR) at an ever-improving level.
Solid understanding of organization structure and key stakeholders, internal influences, customer’s business environment, goals and risks to identify growth opportunities.
Drive standardized QBR programming which partners with Zoovu Solutions team members to deliver insight and innovation/growth opportunities
Upskill current Strategic Account Managers on core Zoovu product platforms to improve technical proficiency
Capitalize on client data and analytics along with industry insights and consumer trends to effectively communicate value to new clients
Exceed monthly/quarterly revenue targets by proactively seeking and closing growth revenue opportunities
Nurturing & maintaining relationships with existing clients, contacting clients to ensure that they’re satisfied with the products they’ve been provided with. Act as the regional sponsor and escalation path for EMEA accounts.
Contribute to the development of company goals, growth, and profitability targets by being an active member of the Zoovu team and culture
Customer onsite workshops, events and team programming are all part of the job responsibilities. Travel is estimated at 25% of working time.

What You'll Need

Residence in Europe
Fluent in German and English
Deep understanding of ecommerce platforms from a technical perspective
5+ years of quota carrying and closing experience with a consistent track record of success
Experience leading a consultative revenue process & managing distributed team members
Experience in using CRM tools to manage and forecast new opportunities and renewals
Proactive, problem solving, analytical skills and technical capabilities
Have a desire and commitment to do what it takes to be successful in a commercial environment
Have a strong ability to take responsibility for their successes and failures
Have exceptional consultative selling and closing skills and a sharp focus on goals
Excellent verbal and written communication skills in English (or/and other relevant language

Required profile