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Medical Virtual Assistant [JA-AA]

Remote: 
Full Remote
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Offer summary

Qualifications:

Experience in medical administration, such as a Medical Receptionist or Patient Care Coordinator., Proficiency in Google Workspace and familiarity with virtual tools like Zoom and Dropbox., Strong communication skills in English, both spoken and written., Tech-savvy with knowledge of social media management and graphic design tools..

Key responsabilities:

  • Manage patient appointments, including scheduling and confirmations.
  • Maintain and update patient records and assist with insurance claims.
  • Provide empathetic communication with patients via phone, email, and text.
  • Compile medical reports and facilitate communication between patients and healthcare practitioners.

Winning Assistants LLC logo
Winning Assistants LLC www.winningassistants.com
51 - 200 Employees
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Job description

📌 Position Type: Part-Time (20 hours per week)

📆 Work Days: Monday to Friday

Work Hours: 10:00 AM - 2:00 PM EST

💰 Salary: $5 - $6 per hour (depending on experience)

📝 Apply Here: https://wkf.ms/3R9g1n6

Key Responsibilities:

Appointment Management – Schedule, confirm, and manage patient appointments.

Patient Records Management – Maintain up-to-date patient records.

Insurance & Billing Support – Process claims and verify insurance details.

Patient Communication – Provide clear, empathetic support via phone, email, and text.

Healthcare Coordination – Facilitate smooth communication between patients and practitioners.

Medical Research & Reports – Compile relevant reports for internal use.

Social Media Management – Create and schedule content, engage with followers.

Email & Text Management – Organize, prioritize, and respond to messages.

Patient Follow-Ups – Ensure continued care post-treatment.

Phone Handling – Answer calls, take messages, and direct inquiries.

Required Skills & Experience:

🎯 Medical Administration Experience – Background as a Medical Receptionist, Administrative Assistant, Billing Specialist, or Patient Care Coordinator.

🎯 Familiarity with Optimantra (or willingness to learn).

🎯 Tech-Savvy – Proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar).

🎯 Experience with Virtual Tools – Zoom, Google Meet, Dropbox.

🎯 Social Media & Graphic Design – Canva, Hootsuite, Buffer; knowledge of Instagram, Facebook, LinkedIn.

🎯 Strong Communication – Fluent in English (spoken & written).

🎯 Problem-Solving & Attention to Detail – Ability to manage patient needs efficiently.

Technical & Work Environment Requirements:

💻 Device: Reliable laptop/desktop.

🌐 Internet: High-speed connection (10 Mbps minimum).

🎧 Audio: Noise-canceling headset for clear communication.

📹 Video: Functional webcam for virtual meetings.

🏡 Workspace: Quiet, professional environment.

Additional Requirements:

✔️ Background Check – NBI Clearance or Local Police Clearance upon request.

✔️ Video Meetings – Must be available for camera-on video calls.

✔️ Exclusive Work Commitment – No other client engagements during work hours.

✔️ Application Submission – Must include a short video introduction.


📢 If you're passionate about healthcare and patient support, we’d love to hear from you!

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Problem Solving
  • Communication

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