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Field Service Engineer - Automation

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Full Remote
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Offer summary

Qualifications:

Bachelor's degree or technical degree in engineering or equivalent experience., At least 2 years of practical experience in electromechanical, electrical, and automation., Specialized knowledge in automation systems such as B&R, Siemens, Elau, and AB., Bilingual in French and English, with strong analytical and troubleshooting skills..

Key responsabilities:

  • Install, start-up, commission, and test Sidel equipment at customer sites.
  • Provide technical assistance and training during and after the warranty period.
  • Prepare technical reports and progress tables related to work activities.
  • Ensure customer satisfaction and report sales opportunities detected on-site.

Sidel logo
Sidel https://www.sidel.com
5001 - 10000 Employees
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Job description

YOUR OPPORTUNITY

Sidel is looking for an Automation Field Technician who will perform the installation, start-up, commissioning and testing of the Sidel equipment supplied to customer sites. The candidate must perform technical assistance during and after the warranty period, perform training and other after-sales services of Sidel equipment installed on customer sites. Develop a good understanding of customer needs to provide objective advice and ensure customer satisfaction.


AS AN EMPLOYEE AT SIDEL, YOU WILL HAVE THE FOLLOWING CONDITIONS :

  • Paid Hourly Position;
  • Annualy Performance Review;
  • Bonus Opportunities Available;
  • Comprehensive Healthcare Coverage including Medical, Dental, and Vision from Day One, with Employer Covering 80% of Costs;
  • 4% 401K Matching;
  • Recognition of Seniority for Vacation Entitlement;
  • Employee Referral Bonus Program;
  • Sick Leave Benefits;
  • Business Travel Support;
  • Continuing Education Programs;
  • Gym Membership Reimbursement;
  • Pathways for Career Growth;
  • Multiple Employee discounts with worldwide recognized brands.


YOUR MISSION

  • Test and evaluate the performance of equipment in the customer’s factory, based on technical, contractual and safety specifications;
  • Properly handle, verify and transfer equipment non-conformities;
  • Prepare a progress table of work and technical reports with reference to activities conducted;
  • Ensure the ultimate satisfaction of internal and external clients;
  • Perform activities in accordance with Standard Operating Procedures (SOPs), Sidel Coordination Plan Rules and Client Rules;
  • Report sales opportunities detected on the customer site;
  • Perform technical, troubleshooting and reporting activities;
  • Report site team activities to the facility site manager;
  • Follow and follow quality procedures according to Sidel standards;
  • Improve the development and maintenance of the Installation and Commissioning service;
  • Suggest improvements for the development of electrical and mechanical products;
  • Ensure that deadlines are met for each phase of a project in which they are involved.


*You must be interested, available and allowed to travel frequently to the United States and hold a valid passport.


YOUR PROFILE

  • Bachelor Degree or technical degree in engineering (+2) and/or equivalent experience
  • At least 2 years of practical experience in electromechanical, electrical and automation or in a similar position;
  • Specialized in automation (essential)
  • Technical expertise in automation (B&R, Siemens, Elau and AB) electrical or aseptic;
  • Knowledge of reading electrical, mechanical and pneumatic plans and knowledge of Autocad software;
  • Knowledge of computer tools (Ms Office, …);
  • Good analytical mind, curious, likes troubleshooting;
  • Ability to communicate and work in teams and with clients
  • Strong technical knowledge of electricity/automation;
  • Experience in the beverage industry;
  • Have the ability to travel up to 90% (including international destinations);
  • Bilingual written and spoken: French/ English.

Required profile

Experience

Spoken language(s):
FrenchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Thinking
  • Teamwork
  • Communication

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