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Intern - Implementation Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Working towards a bachelor's degree, Must be a rising Junior or Senior, Strong communication skills, Attention to detail and ability to collaborate effectively.

Key responsabilities:

  • Assist new customers in navigating the online portal and ordering products
  • Provide essential support during the initial stages of account setup
  • Make outreach calls to identify upsell opportunities
  • Engage proactively to strengthen long-term customer relationships

WEX logo
WEX XLarge http://www.wexinc.com
5001 - 10000 Employees
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Job description

Our Summer Internship Program puts you in the heart of one of the most strategic companies in the world. You will partner with multiple team members, collaborate with different departments, focus on specific projects, which you will support and even lead. Your expertise will help solve problems that may not even exist today. Our guidance and education throughout this journey will help build your confidence, expand your professional experiences and help improve your leadership skills. Our Program runs for approximately 13 weeks from the end of May to mid-August. Internships are paid and available for those seeking remote, hybrid, and onsite opportunities.


WEX hires the brightest, most talented individuals into our program. Many of our interns end up securing full-time positions or receive extended internship opportunities within the company after completing their initial program. If you perform well and align with our values, you might have the chance to kickstart your career with us.

In this Role: 

We are seeking a dynamic and customer-focused Implementation Specialist to join our team. The Implementation Specialist will play a crucial role in assisting new customers in navigating our online portal, ordering necessary cards/products, and providing essential support during the initial stages of their account setup. This position requires strong communication skills, attention to detail, and the ability to collaborate effectively with both customers and internal teams, particularly with our sales department, to ensure a seamless and successful implementation process.


 

What you will be doing:   

  • ​Beyond implementation, this role will also involve handling one-off projects. 

  • This includes making outreach calls to our existing customer base to identify upsell opportunities or provide additional support as needed. 

  • This proactive engagement ensures that customers maximize the value of our products and services while strengthening long-term relationships.

Must have for this role: 

  • Working towards a bachelor’s degree

  • Must be a rising Junior or Senior


 

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

Pay Range: $18.00 - $23.00

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Detail Oriented
  • Communication
  • Engagement Skills
  • Collaboration

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