Customer Support Intern, AI Integration

At Actian we believe data should be a competitive advantage. Through the deployment of data technology, underpinned by a relentless and trusted service commitment, we help business critical systems transact and integrate at their very best. As a trusted leader in data management, integration, and analytics, our mission is to helping businesses unlock the full potential of their data to drive better decision-making and innovation wherever it resides — in the cloud, on-premises, or hybrid environments.

 

With a global team of experts and a culture of innovation, we’re dedicated to helping our customers solve their most complex data challenges.

 

We are looking for interns to join us for our 2025Summer Internship Program! This 12-week program is set to begin June 2nd, so if you are looking for an incredible opportunity to partner with the best and brightest minds in the industry, apply today. This program has been designed with our interns in mind and includes structured learning plans, a dedicated buddy, and a focused capstone project that you will have the opportunity to present in our Internship Showcase!

 

Social Events— just because the internship is remote, doesn’t mean we don’t have time for fun! Recognizing the international nature of the program, we prioritize fostering global connection and networking opportunities among all the interns who participate. In the past, we have hosted remote events such as tie-dye shirt event, tiny camp fire—complete with smores(!!!), a murder mystery party, and so much more

Time with Executives— Interns all get a chance to connect with our executive team through panel discussions, 1:1s, Q&A meetings, and events

-Workshops & Leader Connects — Interns all participate in Leader Connects where they get to learn more about Leaders in HCLSoftware, as well as workshops geared towards new professionals

This internship project aims to add AgentForce, an AI-powered chatbot, to the Customer Community. The chatbot will allow customers to ask questions and get answers in a natural, conversational way. It will provide accurate information based on data stored in Salesforce. The goal is to show how AI can improve customer support with easy and helpful conversations.

The goal of this internship project is to implement AgentForce, an AI-powered chatbot, in the Customer Community. The chatbot will allow customers to interact with an AI agent using natural human language, understanding their questions or requests. It will provide accurate responses based on content stored in Salesforce. This project will showcase AI's potential by enhancing customer support through intuitive, human-like conversations.