Offer summary

Qualifications:

Fluency in Portuguese and English; knowledge of other languages is a plus., Experience in customer service or the travel sector is preferred., Excellent communication and interpersonal skills., Ability to multitask and manage time efficiently in a remote working environment..

Key responsabilities:

Engage with Portuguese-speaking clients via phone, email, and chat to assist with their travel inquiries and bookings.

Provide customized travel advice tailored to the specific needs and desires of clients.

Address and resolve client issues and inquiries to ensure high levels of satisfaction.

Maintain organized records of client interactions and travel bookings in our system.

Job description

Patrique Mercier Recruitment PT is seeking a talented Portuguese Speaking Travel Representative to join our remote team based in Greece! This role offers the unique opportunity to support Portuguese-speaking clients in crafting their perfect travel experiences from a remote setting. You will utilize your language proficiency and customer service skills to guide clients through their travel planning, providing personalized advice and booking assistance. If you are passionate about travel and thrive in a customer-focused environment, we would love to hear from you!

Responsibilities

Engage with Portuguese-speaking clients via phone, email, and chat to assist with their travel inquiries and bookings.
Provide customized travel advice tailored to the specific needs and desires of clients.
Address and resolve client issues and inquiries to ensure high levels of satisfaction.
Maintain organized records of client interactions and travel bookings in our system.
Keep up-to-date with popular travel destinations and services to inform clients effectively.
Work collaboratively with team members to enhance the overall customer experience.
Promote additional travel services and products that may interest clients.

Requirements

Fluency in Portuguese and English is required; knowledge of other languages is a plus.
Experience in customer service or the travel sector is preferred.
Excellent communication and interpersonal skills to engage with clients effectively.
Ability to multitask and manage time efficiently in a remote working environment.
Familiarity with travel booking software and basic computer skills.
A strong passion for travel and dedication to delivering outstanding customer service.
Willingness to work flexible hours, including weekends and holidays, if necessary.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Required profile