Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Experience in technical support or customer service is advantageous., Strong problem-solving abilities and attention to detail., Excellent communication skills to articulate technical concepts clearly..

Key responsabilities:

Provide comprehensive technical support to Dutch-speaking clients via phone, email, and chat.

Diagnose technical issues and deliver effective solutions to ensure client satisfaction.

Guide clients in using digital platforms and services efficiently.

Maintain accurate records of customer interactions and technical resolutions.

Job description

Patrique Mercier Recruitment is excited to announce an opportunity for a Dutch Speaking Technical Advisor, available for remote work within Greece. We pride ourselves on connecting talented individuals with leading companies across various industries. In this role, you will provide top-level technical support to our Dutch-speaking clients who encounter technical issues with their digital services. Your expertise will ensure efficient troubleshooting and support, enhancing the overall client experience. If you are passionate about technology and enjoy helping others, this is a fantastic opportunity to utilize your skills in a dynamic and fast-paced environment while enjoying the flexibility of remote work.

Responsibilities

Offer comprehensive technical support to Dutch-speaking clients through various mediums (phone, email, and chat).
Diagnose technical issues and provide effective solutions to ensure client satisfaction.
Guide clients in navigating our digital platforms and using our services efficiently.
Maintain accurate records of customer interactions, technical issues, and resolutions.
Work closely with the support team to enhance service quality and share knowledge.
Stay informed about current product features and technical advances relevant to the service.
Engage in continuous learning and development to enhance your technical skills.

Requirements

Fluency in Dutch and English, both written and spoken.
Experience in technical support or customer service is advantageous.
Strong problem-solving abilities and a keen attention to detail.
Excellent communication skills, with the ability to articulate technical concepts clearly.
Familiarity with digital technologies and online troubleshooting practices.
Able to work independently and collaborate effectively in a remote setting.
A proactive attitude towards learning and adapting in a fast-paced work environment.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

Required profile