Offer summary

Qualifications:

Fluency in Dutch and English, both written and spoken., Experience in technical support or customer service is preferred., Strong analytical and troubleshooting skills., Excellent communication skills to explain technical concepts clearly..

Key responsabilities:

Deliver outstanding technical assistance to Dutch-speaking clients through various communication channels.

Diagnose and resolve technical issues to ensure high client satisfaction.

Educate clients on utilizing digital platforms and services effectively.

Keep accurate records of client interactions, inquiries, and resolutions.

Job description

Patrique Mercier Recruitment is proud to present an exciting opportunity for a Dutch Speaking Technical Advisor – Remote in Greece. As a prominent recruitment agency specializing in multilingual talent, we are looking for a motivated and skilled individual to provide exceptional technical support to our Dutch-speaking clients. In this remote role, you will assist clients with various technical inquiries, ensuring they receive the highest level of customer care. Join us in creating a positive impact on the client experience while enjoying the flexibility of working from home in beautiful Greece. If you are passionate about technology and customer service, we invite you to take this next step in your career!

Responsibilities

Deliver outstanding technical assistance to Dutch-speaking clients through various communication channels (phone, email, and chat).
Diagnose and resolve technical issues to ensure high client satisfaction.
Educate clients on utilizing digital platforms and services effectively.
Keep accurate records of client interactions, inquiries, and resolutions.
Collaborate with team members to develop effective support solutions.
Stay updated on product features and technological advancements to provide accurate support.
Participate in ongoing training and professional development to refine your technical skills.

Requirements

Fluency in Dutch and English, both written and spoken.
Experience in technical support or customer service is preferred.
Strong analytical and troubleshooting skills.
Excellent communication skills, with the ability to clearly explain technical concepts.
Familiarity with digital platforms and common troubleshooting techniques.
Ability to work independently and manage time effectively in a remote setting.
A proactive attitude towards learning and adapting in a fast-paced environment.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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