Offer summary

Qualifications:

Fluency in Dutch and proficiency in English are essential., Previous experience in customer service, preferably in the airline or travel industry., Strong communication and interpersonal skills are required., Ability to thrive in a fast-paced, remote working environment..

Key responsabilities:

Provide exceptional customer service to airline passengers in Dutch.

Assist customers with inquiries regarding bookings, cancellations, and travel-related issues.

Efficiently handle and resolve customer complaints and concerns.

Maintain accurate records of customer interactions and collaborate with team members to enhance service quality.

Job description

Patrique Mercier Recruitment PT is a distinguished recruitment agency based in Greece, focused on connecting talented individuals with exceptional job opportunities in various sectors. We are currently seeking a Dutch Speaking Airline Customer Service Specialist to join our dynamic team, with the flexibility to work remotely within Greece. This role is an excellent opportunity for individuals who are enthusiastic about delivering high-quality customer service in the airline industry. As part of our team, you will assist Dutch-speaking customers with their inquiries and support them throughout their travel experience. If you are customer-oriented and enjoy helping others, we would love to hear from you!

Responsibilities

Provide exceptional customer service to airline passengers in Dutch.
Assist customers with inquiries regarding bookings, cancellations, and travel-related issues.
Efficiently handle and resolve customer complaints and concerns.
Communicate flight schedules, policies, and important updates clearly to customers.
Maintain accurate records of customer interactions and ensure documentation is up to date.
Collaborate with team members to enhance service quality and customer satisfaction.
Stay informed about airline operations and industry trends to provide knowledgeable assistance.

Requirements

Fluency in Dutch is essential; proficiency in English is also required.
Previous experience in customer service, preferably within the airline or travel industry.
Strong communication and interpersonal skills.
Ability to thrive in a fast-paced, remote working environment.
Familiarity with airline booking systems and customer service software is advantageous.
Willingness to work flexible hours, including evenings, weekends, and holidays.

Benefits

# Fully Paid Relocation Package ( Flight, Transfer and Hotel )

# Monthly Salary

# 2 Extra Salaries Per Year

# Health Insurance

# Private Health Insurance

# Monthly Bonus

# And More....

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