Offer summary

Qualifications:

Customer service and administration assistant experience is essential., Proficiency in Word, Excel, Outlook, MS Teams, and databases is required., Familiarity with ERP and MYOB Advanced software is preferred., Strong written and oral communication skills are necessary..

Key responsabilities:

Respond to and process email and telephone inquiries and orders.

Assist with debtor sales order entry and invoice processing.

Collaborate with warehouse staff to ensure daily order processing.

Maintain and update various administrative documents and reports.

Job description

Looking for Filipino (Philippines-based) candidates

Job Role: Customer Service & Administration Support

Work Schedule: Monday - Friday, 8:30 AM to 5PM Sydney Time
(additional hours when required)
Salary range: $1,400 to $1,800 AUD

Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: Established in 1990, the company has evolved over three decades to become a trusted leader in the automotive aftermarket industry. Specializing in the manufacturing, importation, distribution, and marketing of premium brands for automotive enthusiasts, it offers a diverse portfolio including car care, lubricants, detailing tools, and automotive paint. With a reputation for quality, expert tech support, and comprehensive training programs, the company is committed to exceeding customer expectations and meeting the high standards of passionate vehicle owners.

Role Overview: The primary purpose of this role is to deliver exceptional customer service and be an integral part of the administration team in supporting MotorActive administration functions.

Key Responsibilities:

Check, reply, forward, and process email enquiries and orders attend to telephone enquiries
Provide over-the-counter assistance when Technical Support staff are not available
Debtor sales order entry and invoice processing
Collaborate with warehouse staff to process orders daily
Verify outgoing manifest against picking slips of the day
Electronically file all documents (purchase orders, picking slips, etc.)
Process EDI Orders via Data Manager (validation, acknowledgment, import to MYOB Advanced, etc.)
Maintain Orders Master Spreadsheet
Process 205L Drum orders for delivery via Northline or pump in by NSW sales staff
Complete warehouse KPI report as required
Maintain MYOB Advanced Debtors in support of Office Supervisor
Perform other general office duties and support other administration staff as needed
Ongoing development of existing Policies and Procedures