Offer summary

Qualifications:

Interest in US Healthcare Claims Customer Service, Excellent verbal and written English communication skills, Customer service experience in Insurance Billing, Strong attention to detail and highly organized..

Key responsibilities:

Submitting claims to insurance companies and processing data from medical coders.

Managing inbound and outbound calls regarding inquiries and data verification.

Correcting denial claims and resubmitting them as necessary.

Providing administrative support including data entry and following up on outstanding balances.

Job description

A Medical Biller works in healthcare facilities and is responsible for submitting claims to insurance companies.

Everyday responsibilities include processing data from medical coders, ensuring claims get processed and paid, verifying insurance coverage, reviewing denied claims, and assisting patients with billing questions.

TASKS:

Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification
Maintaining great phone etiquette
Helping with denials and follow-ups.
Correcting denial claims and resubmitting claims
Submitting electronic and paper claims to primary, secondary, and third-party insurance companies.
Recording and verifying explanation of benefits
Providing administrative support that includes: a) data entry and b) verifying insurance, follow-ups, and authorizations, and c) following up on and conducting collections as to outstanding balances and receivables

Requirements

QUALIFICATIONS:

Interested in US Healthcare Claims Customer Service
Must have excellent verbal and written English communication skills
Customer service experience in Insurance Billing
HIPAA Certification is a plus
Excellent time management
Strong attention to detail
Impartial
Highly organized
Computer savvy
Great work attitude and willingness to go the extra mile

SYSTEM REQUIREMENTS:

PRIMARY

Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: At least Windows 10/11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output

BACK-UP

OPTION 1 (BACKUP SYSTEM):

Computer Processor: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: at least Windows 10/11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature (Optional)

OPTION 2 (POWER SUPPLY - UPS):

Must be capable of powering your work station for at least 3 hours
Typically a device with 240Wh or higher will be sufficient
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

Benefits

RATE AND REWARDS: