Senior Technical Program Manager

Have you ever received a text message from your favorite brand with an incredible offer?  Did you know that text message marketing delivers the highest ROI of any marketing channel?  And that more customers than ever prefer to connect with brands via text?  That is what we do at Attentive.  We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.

The PMO at Attentive is responsible for managing the delivery of top company initiatives and helping guide them from planning all the way through execution and ultimately tracking the results / KPIs and reporting them. We drive delivery excellence across the enterprise to ensure business outcomes are achieved.

In this role the Program manager will manage a portfolio of projects and drive delivery excellence across two of Attentive’s key company initiatives: 

Platform Reliability: Projects within this initiative focus on developing an efficient and dependable platform to support product growth and reduce revenue costs. The primary business goal is to ensure a successful Black Friday and Cyber Monday for customers. This involves setting clear reliability expectations, equipping teams with necessary tools, and holding them accountable for meeting reliability targets.

Developer Experience: Projects within this initiative focus on streamlining the development process so that engineers and teams can deliver code 25% more quickly. This involves improving deployment frequency, boosting confidence in releases, and cutting down cycle times, while maintaining a focus on efficient and high-quality development practices.

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.