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Senior Service/Installation Engineer

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Full Remote
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Offer summary

Qualifications:

Experience with UV Ballast Water Treatment Systems is essential., Strong troubleshooting and problem-solving skills are required., Excellent communication and customer service abilities are necessary., A background in Electrical or Mechanical Engineering is desirable. .

Key responsabilities:

  • Travel worldwide to install, service, and troubleshoot Cathelco, HEM, and Evac systems.
  • Deliver high-quality technical support to ensure customer satisfaction and system reliability.
  • Provide detailed service reports and documentation within required timeframes.
  • Collaborate with internal teams to implement new technologies and service improvements.

Evac Group logo
Evac Group SME https://www.evac.com/
501 - 1000 Employees
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Job description

Evac Group is at the forefront of innovation in the marine industry, providing integrated water and waste management systems, as well as corrosion protection solutions. For over 40 years, we have helped global customers reduce their environmental impact with cutting-edge technology and expert service. With offices in 13 countries and representatives in more than 70 nations, we are dedicated to being close to our customers, wherever they operate.

About the Role

We are looking for a highly skilled Senior Service/Installation Engineer to join our team. In this role, you will travel globally to install and service Cathelco, HEM, and Evac products, ensuring exceptional customer satisfaction and technical expertise. You will be a key player in maintaining our high service standards and supporting the continuous improvement of our operations.

Key Responsibilities

  • Travel worldwide to install, service, and troubleshoot Cathelco, HEM, and Evac systems.
  • Deliver high-quality technical support, ensuring customer satisfaction and system reliability.
  • Promote and support the sales of spare parts and system upgrades.
  • Provide detailed service reports and documentation within required timeframes.
  • Maintain strict adherence to safety regulations and onboard vessel protocols.
  • Collaborate with internal teams to implement new technologies and service improvements.
  • Respond promptly to technical queries from customers and colleagues.
  • Conduct engineering analysis to optimize system performance and troubleshoot issues.

Who We’re Looking For

You thrive in a fast-paced, international environment and have the ability to work independently under pressure. You are a proactive problem-solver with excellent communication skills and a strong technical background.

Key Requirements

Essential:

  • Experience with UV Ballast Water Treatment Systems.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently in international locations.
  • Willingness to travel on short notice.
  • Valid UK/EU Passport.
  • Full Driving License.

Desirable:

  • Background in Electrical or Mechanical Engineering.
  • Offshore certifications (e.g., BOSIET or equivalent).
  • Experience in marine industry service roles.

Why Join Us?

  • Work with a global leader in sustainable marine solutions.
  • Engage in exciting international travel opportunities.
  • Be part of an innovative, future-focused company.
  • Enjoy a dynamic and supportive work environment.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Customer Service
  • Communication
  • Adaptability
  • Proactivity

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