Modern Infrastructure Architect

Compensation

Company Profile

Position Summary

Nature of the Work

Technical Delivery

• Provide delivery expertise, and direction to projects and other IT team members
• Deliver IT support, project planning, and technical delivery services to a broad range of clients Assist with and take the lead on projects from initial assessment, through planning, design, and implementation
• Deploy and manage technology solutions built on Microsoft Azure
• Networking, Cloud Network Infrastructure and On-Premises Connectivity
• Virtual Machines and Virtual Machine Management
• Backup and Recovery
• Disaster Recovery
• Logging and Monitoring
• Automation and Configuration Management
• Platform Services including App Services, Application Gateway, and others
• Kubernetes or other container technologies an asset
• Experience with scripting and infrastructure as code
• Strong knowledge of on-premises Microsoft and associated technologies
• Active Directory, Exchange, DHCP, DNS, Azure AD Connect, SQL
• Implement virtualization solutions leveraging VMware and Hyper-V including the deployment and maintenance of server, storage, and backup solutions
• Project and ad hoc escalation support for Tier 3 type issues

Qualifications/Expertise

• 10+ years’ relevant work experience
• Working knowledge of Azure Active Directory and synchronization mechanisms.
• VCP or equivalent experience
• Strong understanding of technical fundamentals and delivery, as it relates to project delivery
• Continuing education and training a must

· Certifications:

• Administrator (AZ103/104) – Microsoft Azure – preferred
• Azure Virtual Desktop Specialty (AZ-140) – preferred
• Administrating Windows Server Hybrid Core Infrastructure/Hybrid Advances Services (AZ-800-801)
• Azure Developer Associate (AZ-204) – preferred
• Azure DevOps Engineer (AZ-400) - preferred
• Azure Solutions Architect (AZ-305) - preferred

Accountabilities, Tasks and Duties Client and Vendor Relationships

• Understand and interpret customer needs to provide excellent service levels
• Develop strong and lasting customer relationships with key clients
• Assist with the development of proposals and pre-sales exercises including the presentation of technologies and solution proposals to clients and prospective clients
• Clearly and regularly communicate with Client Experience Team, and Account Executives.
• Work with Project Managers and Managed Services Coordinators to prioritize and complete project, managed services, and operational services deliverables including all related documentation.
• Respond to technical escalations from Client Experience team and other Technical/SME teams within defined IXS SLO’s.
• Complete regular Professional Development related to team’s technical purview.
• Stay up to date with the latest technology trends, vulnerabilities, releases related to their team’s technical purview.
• Pass certification exams and complete training as appropriate to demonstrate skillset to clients and foster strong vendor relationships
• Develop, document, and maintain processes and procedures, sometimes with the help of an ‘enabling team’, related to their project delivery & managed services within their team’s technical purview.
• Maintain team-owned best practices and standards and communicates them to other teams.
• Generally expected to be ‘always-on-call’ for escalations.
• Participate in trade shows and other business development exercises

Team

• Communicate in an open, helpful manner and build relationships across the organization
• Ability to work with a range of technical staff and cross-functional teams to develop joint solutions
• Provide leadership and escalation assistance to colleagues
• Foster a collaborative work environment and culture
• Challenge the status quo. 
• Take personal accountability and provide end to end ownership of a solution or obstacle
• Be willing to put in the effort when it really counts. 
• Engage with team and demonstrate commitment and alignment with the organizational mission and corporate values
• Other duties as required, such as the completion of expense reports and timesheets

Requirements

• Must be able to work in Canada
• Hold a valid Driver’s License and vehicle

IX Solutions is pleased to offer remote work opportunities for our employees, however we do require employees to reside in Alberta or British Columbia, Canada.