Product Design Manager

About the Role

As a Product Design Manager, you will lead and mentor a team of UX designers based in India and Ukraine, driving best-in-practice design solutions across desktop, mobile, and app platforms. This role requires a passionate senior leader who can inspire designers, collaborate with multiple stakeholders, and ensure high-quality design execution across a complex family of brands. 

What You’ll Do

• Design Leadership & Strategy – Define and execute design strategies that align with business goals and enhance user experience across all platforms.
• People Management & Mentorship – Inspire, mentor, and support the professional growth of a distributed UX design team.
• Product Development & Collaboration – Work closely with product managers, engineers, and content designers to deliver seamless design solutions.
• Cross-Platform Design Execution – Ensure a frictionless user experience across desktop, mobile, and app interfaces.
• Data-Driven Design Decisions – Leverage user research, analytics (e.g., Google Analytics, Power BI), and testing tools to inform design solutions.
• Global Collaboration – Work effectively with dispersed teams across different time zones, aligning priorities with international colleagues.
• Process & Tool Optimization – Utilize Figma, Microsoft Clarity, Mouseflow, Asana, and UserTesting to streamline design processes and improve efficiency.

What We’re Looking For

• 5+ years of experience in UX/UI or product design with a strong portfolio showcasing impactful solutions.
• 1+ years of experience in design management, leading and mentoring teams.A strong leader with the ability to inspire, guide, and develop design talent.
• Experience in designing seamless user experiences across desktop, mobile, and app platforms.
• Strong collaboration skills, with experience working with cross-functional teams.
• Excellent communication skills, both written and verbal. Proficiency in English
• Familiarity with data analysis tools such as Google Analytics and Power BI.
• Experience working in a platform that connects external contractors with customers.
• Experience in B2C retail or tech product design is preferred.
• Comfortable working late evening or night hours to ensure team alignment across global time zones.
• Proven ability to work effectively with dispersed, international teams.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions. 

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.                                                                                                                                                                          

Our Commitment to Diversity  

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances. 

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