Bachelor’s degree in healthcare administration, business administration, or a related field; Master's degree preferred., Minimum of 10 years of progressive clinical leadership experience in a healthcare related field., Strong business acumen with a proven track record in executing strategic initiatives and project management., Exceptional interpersonal and communication skills, with the ability to influence and collaborate with diverse stakeholders..
Key responsabilities:
Leverage understanding of population health and provider engagement model to deliver targeted engagement and outcomes.
Ensure program delivers a strong value proposition to provider partners across various care settings.
Drive improved clinical outcomes by promoting evidence-based guidelines and value-based care principles.
Collaborate cross-functionally with departments to enhance program performance and implement improvements.
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Healthmap Solutions (Healthmap) is a NCQA-accredited industry leading kidney population health management company. Healthmap uses big data resources, integrated advanced technology, clinical expertise, and complex care management to improve the lives of people living with kidney disease. Healthmap also helps healthcare providers and payers achieve the value-based results they need. Our company is a diverse and growing organization committed to our clients, the patients we support, and our employees.
We are champions for better health, for those who need us most.
Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most.
Position Summary:
The Director, Operations Delivery Lead collaborates with Healthmap Medical Directors, Product, Clinical Services Leadership, and Operations to develop and execute population health strategies to enhance our Kidney Health Management (KHM) program and its multi-faceted provider engagement model, including, but not limited to, engagement with Primary Care Physicians, Nephrologists, Cardiologists, Endocrinologists, Acute Care Facilities, Dialysis Centers, and our internal case management programs. This role requires strong operational expertise, clinical acumen related to chronic kidney disease and its various associated comorbidities (e.g., cardiovascular disease), and a value-based care orientation focused on improving clinical and quality outcomes across our patient population ultimately resulting in reduced cost of care.
Responsibilities:
Leverage strong understanding of Healthmap population health and provider engagement model for chronic condition management of kidney disease to position our program to deliver targeted engagement, clinical, and financial outcomes across our patient population
Ensure our program consistently delivers a strong value proposition to our provider partners, spanning Primary Care, Specialty Care, and Healthcare Facilities
Enable our team of clinical/non-clinical provider-facing staff through clinical program development, technology and data enablement, and enterprise learning management
Drive improved clinical and quality outcomes and reduced cost of care by promoting industry-accepted and evidence-based guidelines, value-based care principles, and established standards of care for a kidney population
Leverage data & analytic insights to provide perspective on current program performance and opportunities for enhancement, leading program design and implementation to realize improved outcomes for our patient population
Strong cross-functional collaboration with various departments across Healthmap, including Medical Directors, Product, Clinical Services Leadership, Operations, Business Intelligence, Clinical Quality, and Enterprise Learning Management
Perform other duties as assigned
Requirements:
Bachelor’s degree in healthcare administration, business administration, or a related field (Master's degree preferred)
Minimum of 10 years of progressive clinical leadership experience in a healthcare related field
Nursing degree or clinical licensure such as Social Worker, Registered Dietitian, Pharmacy Tech, preferred, but not required
Strong business acumen with a proven track record in executing strategic initiatives, project management, problem solving, and delivering operational commitments
Exceptional interpersonal and communication skills, with the ability to influence and collaborate with diverse stakeholders
Ability to analyze complex data, identify trends and implement evidence-based solutions
Skills:
Passion for value-based care and improving patient outcomes through population health management of chronic conditions
Ability to position our provider engagement model to deliver a strong value proposition to our provider partners
Serve as an effective advocate for our team of clinical and non-clinical provider-facing staff and their ability to succeed in their role
Strong clinical, operational, and analytical acumen
Ability to build strong relationships across cross-functional departments
Ability to manage competing priorities, while maintaining a solution-oriented approach
Excellent verbal, written communication, and presentation skills to effectively convey information to stakeholders
Travel:
Limited Travel, Scheduled per needs of the business
#LI-REMOTE
Americans with Disability Specifications
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
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English
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