Offer summary

Qualifications:

2+ years of hands-on iManage administration experience, specifically with iManage Work 10 and RAVN., 3+ years of relevant experience in a medium or large law firm setting., Detail-oriented with excellent written and oral communication skills., Experience with Microsoft 365 Enterprise applications..

Key responsabilities:

Install, configure, administer, and maintain the Firm’s DMS technology, including iManage and related tools.

Document, test, and deploy new releases of all iManage related software.

Provide advanced troubleshooting and direct end user support for iManage issues escalated by the Help Desk.

Monitor document activity using automated reporting tools and perform document imports for new attorneys.

Job description

Founded in 1920, Akerman is recognized as one of the country’s premier law firms, with more than 700 lawyers in 26 offices throughout the United States.

Akerman is seeking an iManage Systems Analyst for its National Administrative Group. The position is open to national recruitment and is approved for remote work.

This position requires a continual focus on all aspects of maintenance and support relating to iManage.

Job Responsibilities include:

Install, configure, administer, maintain, document and support the Firm’s DMS technology, including but not limited to iManage Work 10, SPM, IRM, Microsoft SQL, RAVN, RBRO Solutions tools, as well as integrations with other third party applications.
Maintain best practices and analyze feature improvements within iManage and related tools, and provide analysis and recommendations accordingly.
Perform recurring tasks required to maintain a healthy, high performance iManage environment.
Document, test and deploy new releases of all iManage related software.
Perform document imports and related support for attorneys joining the firm.
Monitor document activity through the use of automated reporting tools.
Provide advanced level troubleshooting and direct end user support for iManage and document related issues escalated by the Help Desk.
Provide 24/7 support as part of the IT Department's on call procedures.

Job Requirements include:

2 or more years of hands-on iManage administration including experience with iManage Work 10 and RAVN.
3 or more years of relevant experience in a medium or large law firm setting.
Qualified candidates must be detail oriented, have excellent written and oral communication skills, the ability to manage project deadlines, excellent problem solving and customer service skills.
The ability to work well under pressure in a fast paced, deadline intensive environment.
Experience with Microsoft 365 Enterprise applications.

We offer an excellent compensation and benefits package. Please submit your resume and salary requirements. EOE

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