Account Manager at Ready Set

Offer summary

Qualifications:

Strong client relationship management skills with experience leading client accounts., Excellent English communication skills and problem-solving abilities., Strong organizational skills to manage multiple projects and deadlines effectively., Understanding of creative and marketing principles, including production workflows..

Key responsabilities:

Manage client accounts and ensure seamless execution of marketing and creative projects.

Serve as the primary point of contact for clients, maintaining strong relationships and addressing concerns promptly.

Own end-to-end project execution, managing scope, budgets, and resources while keeping projects aligned with client goals.

Collaborate with internal teams to provide clear client feedback and ensure continuous improvement in service delivery.

Job description

About Ready Set:

At Ready Set, we're not just another advertising agency—we're pioneers of a new era where creativity drives performance and every brand has the power to shine. We're bridging the gap between brand building and measurable business outcomes, infusing innovation at every step.What sets us apart?

We weave AI and technology throughout our operations to enhance human creativity, not replace it
We produce high-quality creative that stops the scroll and achieves sustainable growth
We optimize advertising across all digital channels for consistency and performance
We use data to inspire and refine creative concepts that drives continued efficiency across channels

We're a fully remote team, collaborating globally to bring diverse perspectives to our work. Whether you're a creative mastermind, a media wizard, or a strategic thinker, there's a place for you at Ready Set. If you're passionate about working at the intersection of creativity, technology, and performance, we’d love to hear from you!

Job Overview:

The Account Manager is responsible for managing client accounts, ensuring the seamless execution of marketing and creative projects, and building strong client relationships. This role blends client management and project execution, ensuring that strategy aligns with execution while keeping projects on time, within scope, and aligned with client goals. The AM acts as the primary client point of contact while also managing internal workflows—balancing both strategic oversight and hands-on execution without a separate project manager.

Key Responsibilities:

Project Management

Own end-to-end project execution, ensuring all deliverables meet quality and timeline expectations.
Manage and prioritize multiple projects efficiently without a separate project manager, keeping both client needs and internal execution aligned.
Define project tasks in collaboration with internal teams, proactively managing scope, budgets, and resources.
Identify potential risks and challenges early, proposing solutions and escalating when necessary.
Maintain clear visibility on workload and priorities, providing regular status updates to stakeholders.

Client Management

Serve as the primary point of contact for assigned client accounts, ensuring a seamless experience from project initiation to delivery.
Develop a deep understanding of client objectives and translate them into actionable plans.
Build and maintain strong client relationships through regular check-ins, strategic guidance, and proactive communication.
Address client requests and concerns with urgency, ensuring resolutions are efficient and effective.
Identify opportunities for additional services or optimizations that enhance the client partnership.

Business Acumen

Understand each client’s business model, industry challenges, and growth goals to ensure services align with measurable success.
Collaborate closely with internal teams (Creative, Strategy, Media) to ensure alignment between client needs and execution.
Provide internal teams with clear client feedback and insights, ensuring continuous improvement in service delivery.
Balance efficiency with profitability, ensuring projects stay within scope while delivering strong client outcomes.

Relationship Management

Cultivate trust with clients by proactively addressing needs and ensuring seamless execution.
Facilitate strategic and operational check-ins, ensuring all stakeholders are aligned on goals and next steps.
Build strong internal relationships with execution teams to maintain efficiency and accountability.
Handle challenges or escalations with a solutions-first mindset, ensuring issues are resolved while maintaining positive client relationships.

Communication

Communicate clearly, confidently, and proactively with both clients and internal teams.
Provide concise and actionable updates on project status, changes, and key milestones.
Adapt communication style for different stakeholders—balancing strategic discussions with tactical execution updates.
Deliver feedback constructively, ensuring alignment across all teams to drive continuous improvement.

Skills and Qualifications:

Strong client relationship management skills with experience leading client accounts.
Strong english communication skills
Ability to independently manage projects from start to finish without a separate PM.
Excellent communication and problem-solving skills, with a proactive and strategic mindset.
Strong organizational skills to manage multiple projects, priorities, and deadlines effectively.
Proven ability to work collaboratively in fast-paced, high-volume environments.
Understanding of creative and marketing principles, including production workflows.
Experience managing US-based clients and working cross-functionally with creative, media, and strategy teams.

What we offer:

A hyper-growth startup environment where your work has a real impact on the company.
Consistent clarity and context from management, who are accessible to everyone.
100% remote work, collaborating with a talented team distributed across the globe.
Competitive salary
Flexible paid time off
English lessons

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