Instructional Designer

Instructional Designer

Company Overview

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

Position Overview

Our eLearning team partners with corporate and project teams to design and develop interactive eLearning courses that effectively communicate complex information to learners, from 5-minute microlearning to dense, hour-long trainings. The eLearning Designer/Developer will take direction from the team lead, handling various tasks that include accessibility, research, script writing, graphics work, and peer review/testing. This role will be responsible for taking meeting minutes and writing team documentation. The eLearning Designer/Developer may be asked to assume full responsibility for the creation of a module, from content gathering to designing, developing, revising, and deploying.  

Responsibilities

• Collaborate with the team, assuming responsibility to create and adapt learning content for diverse audiences and various eLearning formats.
• Develop modules using Articulate 360 products, mainly Storyline 360 including interactive simulations.
• Incorporate accessibility into modules, including closed captions, alt text, and screen reader focus order.
• Coordinate with subject-matter experts (SMEs) to gather information for modules.
• Apply Instructional Design models utilizing ADDIE and Blooms Taxonomy to develop and implement module structures and content.
• Use a combination of source materials and content-gathering meetings to write voiceover scripts, distilling technical, complex information into well-organized, easily digestible material.
• Create effective, aesthetically pleasing presentation/slide designs, infographics, templates, etc. Incorporate branding guidelines.
• Build creative, engaging learner-centered knowledge checks and activities.
• Conduct peer reviews. Perform testing and provide valuable feedback regarding script and text, audio, design, functionality, and user friendliness.
• Present eLearning modules at various stages of development to the team/SMEs/stakeholders to garner feedback, assess progress, or shift direction as needed.
• Update and maintain modules as required.
• Assist in the evaluation of training effectiveness and provide recommendations for improvements.
• Work with Learning Management Systems (LMS) to upload, manage, and track courses, ensuring a seamless experience for learners.
• Write team documentation, detailing eLearning processes, procedures, checklists, and guides.

Qualifications

• US citizen, or lived in U.S. for 3 of the last 5 years
• Bachelor's degree in Instructional Design, Education, or related field with at least 8 years of experience (or equivalent)
• Proficiency in Articulate authoring tools, with a strong focus on Storyline 360
• Experience creating Section 508 compliant materials
• Familiarity with graphic design principles and ADDIE best practices
• Strong verbal and written communication skills, with the ability to explain complex concepts in a clear and concise manner
• Self-motivated and creative design thinking
• Excellent collaboration skills in a team-oriented environment
• Proven ability to thrive in dynamic, fast-paced work settings
• Highly organized with the ability to pivot between tasks and priorities
• CMS, HHS, or other government experience preferred

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities.

Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Attention Candidates

We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal (NAME@msg.paycomonline.com) or a corporate email address (NAME@index-analytics.com). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com