Offer summary

Qualifications:

Minimum of five years experience as a client-facing Project Manager., Experience in the training field, preferably in certification training programs and edtech platforms., Excellent client management skills and verbal/written communication., Knowledge of AI and Internet technologies, with fluency in Google Suite and Gemini AI preferred..

Key responsabilities:

Act as the primary contact point for clients throughout the project.

Manage client expectations and provide education when challenges arise.

Oversee project status reporting, including risk management and budget tracking.

Design and maintain detailed project plans, ensuring effective resource management.

Job description

Learning Project Manager

Location: Remote (India or Costa Rica)

SweetRush has an exciting opportunity for a talented professional to join our Talent Solutions team!

Who We Are

SweetRush is a consulting, design, and staffing firm specializing in HR-related services that help foster life-centered businesses and organizations. Our work includes designing unique learning experiences using agency-level graphics and leading-edge technology; creating high-performing cultures, leaders, and teams; and helping our clients grow their learning teams with qualified professionals.

Many of our clients are household names with large international operations, while others are small nonprofits whose work we value as essential to the world. We try to balance the work we do for profit with the work we do to spread good things in the world.

SweetRush is a leader in learning and development, making use of emerging technologies AI, VR, and AR), games, storytelling, chatbots, interactive virtual and in-person experiences, and so on, all while grounding our work in vibrant and impactful human-centered design. The many awards we win annually reflect the care we put into our craft and our collaborations with clients. We’ve been grateful to have won awards with Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others.

We are a completely virtual, tight-knit, talented community that spans the globe, a culture-forward team that values diversity, respect, and caring. Our folks tend to stick around, as do our clients.

We like to think we stand apart from competitors for the uniqueness and innovation of everything we create—and for who we are. And we’re committed to hiring talent that’s as creative, innovative, and caring as everyone on our team. This is where you come in…

About the Role

We are looking for key individuals who can lend their proven skills as a Learning Project Manager. SweetRush is truly a project management–focused company and that focus has been the key to our success and winning our clients for life.

Using generative AI tools, you will be responsible for working closely with our clients and our team to oversee the creation and delivery of training materials that support our client's business objectives and ongoing operations. The training solutions we provide are often blended, and most of them emphasize eLearning. Therefore, not only must you have experience with web-based and computer-based training, but you must also bring a real passion for online training and interactive technologies.

The Project Manager is a client liaison and project team lead who works with Learning Experience Designers, Graphic Designers, Technologists, Videographers, Copy Editors, and AI Prompt Engineers. They are responsible for the entire project scope, from inception to launch—both the “big picture” of the project and all the myriad day-to-day details. The Project Manager can identify, anticipate, and manage risks, which results in a smooth, efficient, on-time, and on-budget project experience.

$25/hour - 40 hours per week - 6 months; Costa Rica - tiempo completo; India - freelance

Responsibilities

Ownership of the client relationship throughout the project, acting as the project “hub” and primary contact point
Setting and managing client expectations to achieve positive client/team interactions
Providing clients with education and alternatives when challenges arise during the project
Project status reporting, including risk management, budget tracking, change management, issue tracking, and resolution
Designing and maintaining detailed project plans, including establishing realistic schedules and tracking key milestones and dependencies
Managing all project resources in terms of prioritizing tasks and ensuring effective handoff of dependent tasks
Managing contractors, virtually and in different time zones
Overseeing and owning the quality of all deliverables

Requirements

Our ideal candidate has the following skills, experience, and personality traits:

Minimum of five years experience as a client-facing Project Manager
Experience in the training field, preferably in certification training programs, edtech platforms, and artificial intelligence
Expertise in driving training certification content, digital media, and AI projects from preproduction to launch
Experience developing proposals, gathering estimates, creating and tracking budgets, and managing risks
Experience setting priorities and managing resources working on multiple projects
Experience working with remote team members
Preference for deadline-driven work that requires switch-tasking
Excellent client management skills
Excellent verbal and written communication
Knowledge of AI and Internet technologies, and solutions
Detail-oriented, with an orientation toward copy editing, quality assurance, and experience with AI in learning and development
Fluency with Google Suite and Gemini AI preferred
Respectful, positive, approachable attitude, and a positive outlook on life (a “glass half full” type of person)
A true interest and passion for advancing technology, learning, and development, clients and colleagues alike

SweetRush is an Equal Opportunity Employer

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. SweetRush will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Call-To-Action: Submit Your Resume!

Team chemistry is everything to us, so our ultimate goal is to find the right fit. If the above describes your interests and experience, and you believe this will be a dream job, please submit your resume, we are excited to hear from you!

Please note: We're all about remote work and have collaborators based all around the world; however, SweetRush is a US-based company, and English is our primary language. If you'd like to be considered for this opportunity, please submit your resume in English.

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