Revenue Operations Analyst (Remote)

HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to "Change the world to value skills over pedigree.” This position is Full-Time and Remote within the United States.

We are seeking a Revenue Operations Analyst to act as a key business partner to our global revenue-generating leadership team. Reporting to the Director of Revenue Operations, you will own forecasting/reporting, streamline sales and marketing processes, build & refine Salesforce infrastructure, and provide key business insights to internal stakeholders.

What you will do:

• Assist in the development, documentation, and standardization of sales and marketing processes, ensuring they are efficient and effective; identify areas of improvement in sales processes and implement necessary changes to enhance productivity.
• Partner with our Salesforce Admin to optimize processes and build automation in Salesforce using custom fields and objects, workflow rules, and flows.  Ensure we are getting the maximum value out of the tool while also optimizing user experience.
• Monitor the sales pipeline and provide insights to the sales team on process bottlenecks and areas for improvement.
• Analyze and interpret data, including key performance indicators (KPIs), trends, and customer insights.
• Generate reports and dashboards to track sales performance and present findings to management.
• Collaborate with the sales and marketing team to establish performance targets based on data analysis.
• Train sales representatives on the effective use of sales tools and ensure they are utilizing the tools to their full potential.
• Collaborate with other departments such as marketing, finance, and operations to ensure alignment and synergy in overall business strategies.
• Provide data-driven insights and recommendations to support strategic decision-making.

You will thrive in this role if:

• You are a problem solver who enjoys streamlining processes and finding efficiencies in sales and marketing operations.
• You have a strong attention to detail and take pride in ensuring data accuracy and process consistency.
• You enjoy collaborating with cross-functional teams and can translate complex data into actionable recommendations for stakeholders.
• You are proactive and resourceful, taking ownership of projects and driving them to completion with minimal oversight.
• You are a Salesforce expert who enjoys optimizing systems and automating workflows to enhance productivity.
• You are comfortable working in a fast-paced environment where priorities may shift, and you adapt quickly to new challenges.
• You have a customer-first mindset, ensuring that sales teams have the best tools and insights to be successful.

What you will also bring:

• 5+ years’ experience in sales operations or revenue operations.
• Strong understanding of standard forecasting methodology, KPI reporting, and the overall enterprise sales cycle.
• Strong data analysis skills and the ability to interact and build rapport with all sales/data management levels.
• Successful track record supporting and advising sales leaders, identifying areas for improvement and efficiency.
• Experience with sales organization, territory, and revenue planning.
• A track record of managing projects and collaborating cross-functionally to deliver projects within the deadline.
• Must be able to work independently to numerous personal and team deadlines while consistently identifying areas for improvement.
• An understanding of formulas, functions, and pivot tables in Google Sheets, alongside the ability to analyze large data sets. Expert level proficiency in Google Sheets is essential.
• You are a Salesforce-certified administrator.

Bonus Skills:

• Hubspot proficiency is a plus.
• Prior SDR or sales rep experience is a plus.
• Experience with sales compensation is a plus.

Benefits & Perks:

We have a full package of competitive benefits and perks, which include the following:

• One-time home office set up stipend
• Monthly Remote Work Enablement Stipend
• Professional Development Reimbursement
• Wellbeing Benefits (Headspace, etc)
• Flexible paid time off and paid leave for new parents
• Insurance for all employees (term life, personal accident, medical) along with medical insurance for their dependents
• Employee stock options, flexible work hours, and time off

About HackerRank:

HackerRank is a Y Combinator alumnus backed by tier-one Silicon Valley VCs with total funding of over $100 million. The HackerRank Developer Skills Platform is the standard for assessing developer skills for 2,500+ companies across industries and 26.5M developers worldwide. Companies like LinkedIn, Stripe, and Peloton rely on HackerRank to objectively evaluate skills against millions of developers at every hiring process, allowing teams to hire the best and reduce engineering time. Developers rely on HackerRank to turn their skills into great jobs. We’re data-driven givers who take full ownership of our work and love delighting our customers!

HackerRank is a proud equal employment opportunity and affirmative action employer. We provide equal opportunity to everyone for employment based on individual performance and qualification. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

We offer a comprehensive total rewards package, in which you’ll be rewarded based on your performance and recognized for the value you bring to the business. 

Total compensation and benefits consist of salary, quarterly performance incentives, equity (stock options), medical, dental, vision, life insurance, travel insurance, monthly work-from-home stipend, learning and development reimbursements, flexible remote-first work culture, 401(K), flexible time off, generous parental leave and more. Under our flexible paid time off policy, you’ll decide how much time you need based on your circumstances.

Current base salary range: (Up to $108,000 base).  The exact salary may vary based on skills, experience, location, market ranges, and other compensation offered. The salary range does not include other compensation components, commission (for sales-related roles), bonuses, or benefits for which you may be eligible. Salary may be adjusted based on business needs.

Notice to prospective HackerRank job applicants:
We’ve noticed fake accounts posing as HackerRank Recruiters on Linkedin and through text. These imposters trick you into paying them for jobs/providing credit check information.
Here’s how to spot the real deal:

• Our Recruiters use @hackerrank.com email addresses.
• We never ask for payment or credit check information to apply, interview, or work here. 

Thanks for your interest in HackerRank!