Bluecore’s retail shopper identification and customer movement technology quickly generates incremental revenue for enterprise brands by turning more anonymous shoppers into known customers, and repeatedly and efficiently moving them through the purchase funnel. With transparent IDs and real-time product data built directly into campaign workflows, alongside point-and-click predictive models, retail marketers can bypass manual processes to trigger 100s of communications based on any signal and automate the content, offer, recommendation, timing of every email, mobile, site, and paid media message for each individual shopper. More than 400 brands trust Bluecore to rapidly increase customer retention and drive profitable growth, including Tapestry, Express, NOBULL, Lenovo, Teleflora, Alo Yoga, and Lulu and Georgia. For more information, visit Bluecore.com.

In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers!

We’re looking for a Senior Product Designer to help shape the future of AI-powered eCommerce. Here, you’ll ship fast, ship often, and see your work make an impact on millions of users. You’ll be working with cutting-edge AI, pushing the limits of what’s possible, and turning complex tech into seamless, intuitive experiences. If you love fast-paced, high-impact work and want to design at the bleeding edge of AI, let’s talk.

As a Senior Product Designer, you’ll work with a small and scrappy team of engineers, marketers, and designers to craft product experiences that are easy to use, beautiful, and simple despite complexity behind the scenes. You’ll work on the end-to-end design of new features and improvements that are on the bleeding edge of what’s possible with AI.

The Product Design Role

Design plays a critical role here, and you will be one of our first new design hires. You will have a direct impact on the product and help shape our design culture. This role offers a unique opportunity to solve problems for a wide range of people, from small business owners, to enterprise customers, to shoppers.

Product designers at alby have strong problem-solving ability, default to action, and understand that everything is a system. We value curiosity, ask lots of questions, dig deep into problems, and are excited to learn new things. We have the ability to communicate structure, relationships and user flows. We are strong visual problem solvers who understand the key elements of visual design including visual hierarchy, layout, typography, color.

Someone coming into this role should be comfortable with making informed design decisions, with experience using data analytics, user testing, common practices, and research to iterate on your work. Guiding users through new technology paradigms is at the heart of our product, and there are lots of opportunities to educate users on best practices using AI.

Our designers are highly empathetic and collaborative. We are able to defend our design decisions through strong critical thinking, but also engage in participatory discussions, take feedback without ego, and use that feedback to produce the best possible designs for our customers. We understand that design is broad, everyone is a designer at some level, and we highly value solving problems together. You will be part of a cross-functional team that welcomes input from everyone.

The team looks to design to holistically understand user journeys across the product, outline design processes, and clarify expectations. They understand their team’s domain and share their knowledge frequently with teammates. They share constructive feedback to teammates and business partners, and actively seek feedback on their own performance.

Senior product designers build positive relationships and help teammates overcome obstacles, contributing to the healthy functioning of the broader organization. Does this describe your own ambitions and values? Read on!

Requirements

5+ years of design experience (previously enterprise SaaS, developer tools, consumer apps, or other complex products)

High appreciation for craft and visual design.

Ability to translate complex technical flows into simple, insightful, and actionable experiences.

Communicate design clearly, regardless of audience.

Ability to collaborate with a team across multiple time zones.

Experience rapidly developing and launching small-scale experiments with engineers that can test innovative solutions to novel UX problems.

Experience with Lean UX methodologies.

Experience with user research and data analysis.

Online portfolio of previous design work.

Salary Range:

$130,000 - $180,000 base salary

Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Bluecore. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Bluecorians. We expect that the majority of candidates who are offered roles at Bluecore to land well within our salary ranges based on these factors.

More About Us:

Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore’s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere.

This comes to life in three core product lines:

Bluecore Communicate™ a modern email service provider (ESP) + SMS

Bluecore Site™ an onsite capture and personalization product

Bluecore Advertise™ a paid media product

Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crain's, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.

We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together – but employees will always have the option on where they work best.

At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Senior Product Designer

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