Research Project Specialist

We’re reinventing the market research industry. Let’s reinvent it together.

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it.

As a Research Project Specialist with Numerator Surveys, you’ll play an integral role in delivering the highest quality research and insights to our clients. This is a fantastic opportunity for a candidate interested in a career in research driven by powerful technology and proprietary data. Your responsibilities will include managing each assigned project from start to finish, ensuring all tasks meet both our high-quality standards and timelines. You’ll be excited to work in a highly collaborative environment, partnering with our programming and client facing teams, along with other internal stakeholders to ensure excellent execution on all phases of a project - while juggling multiple engagements.

How You'll Spend Your Time: High Level

• Act as the liaison between the Survey Research teams (Research Consultants & Research Analysts), Consulting teams (Consultants & Analysts), Survey Operations teams (Project Coordinators & Pre-field), and/or other cross-functional teams (Product, Marketing, Engineering, etc.) in coordination, scheduling, timeliness, and final QC/delivery of assigned projects, ensuring that they are delivered with excellence.
• Responsible for executing all tactical elements of a project, including help with questionnaire development and finalization, quality control checks, sample design, and data analysis and tabulation in conjunction with Research Consultant.
• Responsible and accountable for maintaining Numerator’s superior quality standards at every stage of the project while managing against key timelines, working with our global operations teams.
• Responsible for maintenance of all project KPIs within our project management software for assigned projects, ensuring proper alerts and controls if a project may go out of scope.
• Responsible for creative troubleshooting and proactive communication throughout the project cycle.
  
  

What You'll Bring to Numerator

How You'll Spend Your Time: Drill Down

• Review the client kick off call to make sure that the QRE that you receive is inline with the client objectives.
• Quick gut check of QRE before the client signs off to make sure that there are no red flags: programming, data processing, respondent experience, etc.
• Determine if an internal kick off is needed based on Stoplight Complexity chart.
• Final review of QRE once client signs off to make sure grammar and logic are correct, and clear programming notations are included.
• Send Final QRE and sample file to India team to program using the workflow and also place a copy in the client folder on the drive.
• QC the test links provided from India once the QRE is programmed. Clarifying any questions with the RC and either making or requesting needed updates.
• Inform PC when project can be soft launched.
• Review the tab plan created by the PC and make any updates needed.
• Work with PCs to troubleshoot and act on any issues that occur while in-field: including determining if more sample is needed, if conversations about opening sample parameters or loosening disqualify requirements are needed with the RC.
• QC the qpak and make any minor updates needed and request any major updates from India.
• Export tables and post them in the project slack channel and place a copy in the clint folder on the drive.