Inside Sales Manager

👋 About Us

At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent.

All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!

We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!

💻 The Role

We are seeking a highly motivated and results-driven Inside Sales Manager to lead and drive our inside sales team. The ideal candidate will be responsible for managing sales operations, developing strategic sales plans, and ensuring the team meets or exceeds sales targets. This role requires excellent leadership, analytical, and communication skills to foster a high-performance sales culture.

What You’ll Do:

• Lead, mentor, and motivate the inside sales team to achieve and exceed sales goals.

• Develop and implement sales strategies, processes, and best practices to improve efficiency and effectiveness.

• Monitor and analyze sales performance metrics, providing insights and recommendations for continuous improvement.

• Oversee the sales pipeline and ensure consistent lead generation, qualification, and conversion.

• Collaborate with marketing and product teams to align sales efforts with business objectives.

• Train and coach the sales team on product knowledge, customer engagement techniques, and CRM tools.

• Manage and optimize CRM systems to track sales activities, customer interactions, and team performance.

• Develop and maintain strong relationships with key clients and stakeholders.

• Prepare and present sales reports, forecasts, and performance updates to senior management.

• Stay updated on industry trends, market conditions, and competitor activities to maintain a competitive edge.

What We’re Looking For:

• Proven experience in inside sales management, preferably in the e-commerce industry within a startup environment.

• Strong leadership and team management skills with a track record of achieving sales targets.

• Excellent communication, negotiation, and interpersonal skills.

• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales analytics tools.

• Ability to analyze data, generate insights, and drive data-informed decision-making.

• Self-motivated, goal-oriented, and able to work in a fast-paced environment.

• Strong problem-solving skills and ability to handle objections effectively.

• Availability to work during US Pacific Timezone.

Benefits:

• Competitive salary and performance-based incentives.

• Professional development and career growth opportunities.

• Paid time off

• Collaborative and dynamic work environment.

💡THE/STUDIO’s Company Values

• Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right

• Self-motivated with a meaningful reason to deliver excellence

• Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team

• Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

• Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment

• Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them

• Results-driven - focuses on achieving and exceeding measurable objectives

🔎 Our Typical Hiring Process

1. Submit an application. IMPORTANT: Please submit your resume/CV in English

2. Initial Chat with Global Recruiter

3. Hiring Manager Interview

4. Assessment/Case Study - if applicable

5. Final Interview

6. Reference Check

Note that every role is different, so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive, we may not be able to provide feedback to all applications.

At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.