Offer summary

Qualifications:

Minimum 15+ years of overall tech industry experience, with at least 12 years on the Pega Platform., 4 years of experience as a decisioning architect and 3 years with Adaptive analytics in Pega Customer Decision Hub., Certified in Pega CSSA 8.x and Pega CPDC 8.x., Experience with Telco clients and Pega Marketing is advantageous..

Key responsabilities:

Lead customer engagements as a solution consultant, focusing on decisioning architecture.

Design and implement Pega Marketing artifacts and decision strategies to enhance customer engagement.

Provide thought leadership and present decisioning concepts to stakeholders.

Analyze data to identify issues and drive innovation in decisioning processes.

Job description

Position: Pega Decisioning Consultant
Remote (The client offices are in Dallas, TX & El Segundo, CA & the consultant may need to travel sometimes but the job is remote)
Long Term

Job Description:

Min. 15+ years overall tech Industry experience and exposure of playing solution consultant role in min. 2 customer engagement as lead role. Working with Telco clients will be an advantage.
Should have a minimum 4 years of experience as a decisioning architect with a minimum of 12 years of overall Pega Platform experience.
Should have a minimum 3 years of experience with Adaptive analytics and performance analysis in Pega Customer Decision Hub
Must be certified in Pega CSSA 8.x
Must be certified in Pega CPDC 8.x
Ability to improve Pega Decisioning AI performance through various methods
Should be an experienced Pega Marketing consultant and will design Pega Marketing artifacts
Apply deep knowledge of omni-channel customer engagement to increase sales, reduce costs, and improve customer experience
Apply design principles of Next-Best-Action, marketing offers, target audiences, decision strategies, and running and monitoring marketing campaigns.
Provide thought-leadership to regularly generate and incubate new decisioning concepts across the business and technical project dimensions solving complex business requirements
Ability to present decisioning concepts and benefits, and influence stakeholders
Work within the Adaptive Learning features of the Pega Decisioning Platform to develop and manage adaptive models that predict, prescribe, and optimize the experiences being served to customers.
Understanding of core DPA platform (PEGA) in terms of case management and orchestration is needed
Ability to guide on best practices and harvesting learning & building assets
Drive innovation and thought leadership in co-ordination with customer, internal competency and product vendor
Analyze data and be a creative problem solver who can explore and uncover the issues and solve them.

Required profile