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IVR SALES EXPERT(Urban Delights)

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Full Remote
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Offer summary

Qualifications:

Graduate with 2+ years of relevant tele sales experience, preferably in a similar industry., Proven B2C selling skills with a focus on achieving sales targets., Strong communication skills in English and Hindi, with additional regional languages as a plus., Working knowledge of MS Office, especially Excel. .

Key responsabilities:

  • Develop and implement a B2C sales strategy focused on financial gain and customer satisfaction.
  • Generate and convert sales leads while maintaining a sanitized customer database.
  • Handle pricing, invoicing, and payments, ensuring smooth end-to-end execution of sales.
  • Provide after-sales support and build long-term relationships with customers.

Sigma HR Solutions logo
Sigma HR Solutions Human Resources, Staffing & Recruiting SME https://www.sigmahrsolutions.in
11 - 50 Employees
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Job description

IVR SALES EXPERT

Looking for an ambitious and an energetic personnel who can provide a one stop solution, to be a part of IVR SALES avenue and help us expand our B2C clientele through their sales expertise and customer delight skills.


Key Responsibilities

Progressive approach for a B2C focused plan both on financial gain and customer satisfaction in liaison with the Objectives set by the Business Manager.

Well experienced in understanding & handling customer queries with quick resolution time.

Generating and converting sales leads. Build and maintain a sanitised Customer Data Base.

Take charge of pricing, invoicing, payments and making sales invoices, till product delivery. Ensure smooth end to end execution with a successful closure.

Dedicated as an after-sales support and building a long-term relationships with new and existing customers.

Contacting potential clients through cold calls, emails, Focused follow ups on all leads received through different channels.

Maintain knowledge of all product and service offerings of the company.

Proficient in building interdepartmental relationships.

Reports submission to the RM as required on (daily/weekly/monthly) basis.

Growth Seeker and Willing to take additional responsibilities as assigned by the RM from time to time.

Desire Candidate Profile

B2C selling skills is a MUST over voice with proven working experience ( Purely a SALES TARGET oriented Role)

Self-motivated and be willing to work under target pressure

Good communication and people skills in English, Hindi (both written and verbal). Additional regional languages will be added advantage.

Strong Luxury Brand Affinity and an inclination towards maintaining the Brand Image through direct customer interactions.

Working knowledge of MS Office ( spc. on Excel sheets)

Should be Graduate & have 2+ years of relevant tele sales experience ( preferably similar industry)


Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishHindi
Check out the description to know which languages are mandatory.

Other Skills

  • Social Skills
  • Self-Motivation
  • Communication
  • Problem Solving

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