Offer summary

Qualifications:

3-5 years of experience in commercial auto and/or transportation claim adjudication, Active adjusters license in home or designated home state, Strong written and oral communication skills, Ability to work in high-growth and ambiguous start-up environments..

Key responsabilities:

Analyze coverage based on the facts of the loss

Make informed liability decisions and negotiate settlements

Collaborate with claims leadership on severity losses and reserve adjustments

Utilize data to drive focus on claim trends and handle special projects.

Job description

Who we are:

Nirvana is on a mission to modernize commercial insurance and enable a safer world. Our technology platform delivers modern insurance & risk management to not only help our customers protect their businesses, but actually improve safety for everyone.

To start, we’re transforming the legacy, $750B+ commercial insurance industry through cutting-edge predictive models using real-time IoT data (~50B connected devices by 2030), automation to deliver instantaneous quotes & faster underwriting, & proactive, and data-driven insights to help customers prevent accidents.

Backed by top-tier VCs including General Catalyst & Lightspeed Ventures, Nirvana became the fastest insurtech EVER to launch in Jan 2022 and crossed >$10M run rate in under 6 months, more than 2x faster than best-in-class insurtechs. Our leadership team has helped scale multi-billion dollar companies from scratch including Samsara, Rubrik, Acko & Flexport, and includes industry veterans from Hiscox, AIG, The Hartford & RLI.

About the role:

We are excited to continue our pattern growth by adding an additional Claims Adjuster to our claims organization to help continue the build out of our internal claims program. In this role, you will play a critical role in driving Nirvana’s world class claims organization by handling first and third party claims, including cargo.auditing and driving claim success through a third party claims administrator.

We’re a distributed team spread across the US and India, with offices in San Francisco, CA & Columbus, OH. For this role we’re open to candidates in the southern, midwest, and northeast regions of the United States.

What you’ll do:

Analyze coverage based on the facts of the loss
Make informed liability decisions, including the consideration of comparative negligence
Collaborate with claims leadership on severity losses, reserve adjustments and claim evaluations
Negotiate settlements with first and third party claimants
Utilize data available to drive focus on claim trends
Handle special projects or additional duties assigned related to your role as an individual contributor of the claims organization

About you:

3-5 years of experience in commercial auto and/or transportation claim adjudication
Experience in Active adjusters license in home or designated home state
Consistently exceeds targets including, but not limited to, cycle time and recovery rates
Strong written and oral communication skills
Bias-to-action - you’re not afraid to get your hands dirty and stretch yourself
Owner mentality - take accountability for your actions and results
Strong collaborator with team members based across the country and the world
Successfully able to work in high-growth & ambiguous start-up environments

Benefits: