Offer summary

Qualifications:

10+ years of experience in senior leadership roles in fintech, payments, or SaaS., Strong background in B2B and B2C product management and cross-border payments., Expertise in global payments ecosystems and navigating compliance frameworks., Proven ability to lead and scale high-performing teams in complex markets..

Key responsabilities:

Define and own the product vision and drive product innovation.

Scale high-volume payment operations and optimise cross-border settlement.

Enhance merchant experience and implement client success programs.

Lead cross-functional teams and mentor future leaders to promote collaboration.

Job description

This is a remote position.

We represent an African payments platform purpose-built for enterprise. Industry leaders choose their platform to optimize payment performance, automate financial operations, and craft extraordinary customer experiences. Their growing list of customers includes South Africaʼs largest retailers, financial institutions, and some of the worldʼs largest consumer brands.

Job Description:

As VP of Product and Operations, youʼll be at the forefront of the company's mission to enable the world's most prominent merchants to scale their businesses seamlessly in South Africa and beyond. Youʼll shape product strategy, drive operational excellence, and lead complex cross-border payment solutions. Your focus will go beyond foundational growth: you will scale our operations, improve merchant success, and solidify the company's role as a key player in Africaʼs payment ecosystem. You are a strategic product and operations leader ready to scale transformative payment solutions in high-growth, complex markets.

Your daily adventures include:

Product leadership:

Define and own the product vision
Drive product innovation
Enhance merchant experience
Navigate complex regulations

Operational excellence:

Scale high-volume payment operations
Optimise cross-border settlement
Mitigate risk and ensure compliance
Merchant services & support
Client success programs
Leverage data for optimisation

Merchant scale:

Localise for impact
Strategic partnerships
Drive merchant growth

Leadership & team development

Scale high-performing teams
Lead cross-functional teams
Mentor future leaders
Promote cross-functional collaboration

Requirements

What it takes to succeed:

A strategic product and operations leader with deep experience in fintech, payments, remittance, or SaaS—ideally in high-growth or complex markets
10+ years of experience in senior leadership roles, with a proven track record of scaling products and operations in regulated environments
Strong B2B and B2C product management background, cross-border payments, and merchant success optimisation
Expertise in global payments ecosystems, remittance networks, digital currencies, and alternative payment methods
Skilled in navigating multi-jurisdictional compliance frameworks and managing regulatory relationships
Experienced in data-driven decision-making, using analytics to improve operations, reduce costs, and enhance merchant outcomes
A natural leader who can build and scale high-performing teams while fostering a collaborative, transparent, and results-driven culture.