5+ years of backend development experience in a product-based company, preferably SaaS., Strong expertise in Java and Spring Boot frameworks., Experience with relational databases like RDS, MySQL, or PostgreSQL., Hands-on experience with event-driven architecture using Kafka or RabbitMQ..
Key responsabilities:
Design and implement scalable and resilient backend services using Java and Spring Boot.
Optimize and maintain relational databases to ensure high availability and performance.
Implement event-driven architectures and utilize caching solutions to enhance system performance.
Collaborate with cross-functional teams to design solutions and mentor junior developers.
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Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further.
Warner Bros, Westjet, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results.
Doing this all while significantly reducing cost.
Netomi is building the first Relationship Operating System and its three main benefits for companies are:
- Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries)
- Improved resolution time
- Increased customer satisfaction and support quality
People love our patented, no-code platform, which works across messaging, chat, email and voice.
The platform also understands 100+ languages - ¡Qué bueno!
Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well!
We can't hire fast enough, join this incredible team today!
At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands.
Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network.
Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI.
Want to become a key part of the Generative AI revolution? We should talk.
As an SDE III - Backend, you will be a key player in designing, developing, and optimizing high-performance backend systems. You will work closely with cross-functional teams to build scalable, reliable, and secure services while leveraging modern technologies like Java, Spring Boot, RDS, Apache Kafka/RabbitMQ, and Redis/Memcached.
Responsibilities:
Architect & Develop: Design and implement highly scalable, resilient, and distributed backend services using Java and Spring Boot.
Database Management: Optimize and maintain relational databases (RDS, MySQL, PostgreSQL) to ensure high availability and performance.
Messaging & Event-Driven Systems: Implement and maintain event-driven architectures using Apache Kafka/RabbitMQ.
Caching Strategies: Utilize caching solutions like Redis or Memcached to enhance system performance.
Distributed Systems: Build and maintain microservices and distributed applications with a strong focus on reliability and scalability.
Service-Oriented Architecture (SOA): Work with domain-driven design (DDD) principles to create robust and modular services.
Performance Optimization: Identify bottlenecks and optimize application performance through profiling, debugging, and fine-tuning.
Security & Compliance: Ensure best practices for security, authentication, and data protection across services.
Collaboration & Mentorship: Work closely with product managers, architects, and fellow engineers to design solutions, review code, and mentor junior developers.
Startup Environment: Thrive in a fast-paced, agile environment, adapting to new challenges and contributing innovative solutions.
Requirements:
5+ years of backend development experience in a product-based company (SaaS experience is a plus)
Strong expertise in Java and Spring Boot frameworks.
Experience with Relational Databases (RDS, MySQL, PostgreSQL, or similar).
Hands-on experience with Kafka/RabbitMQ for event-driven architecture.
Proficiency in Redis or Memcached for caching and performance optimization.
Solid understanding of distributed systems and microservices architecture.
Familiarity with Service-Oriented Architecture (SOA) and Domain-Driven Design (DDD) (a plus).
Experience working in a startup for at least two years and handling complex system architectures.
Strong problem-solving skills and the ability to work independently in a fast-moving environment.
Additional Skills:
Experience with containerization (Docker, Kubernetes, AWS ECS/GKE).
Knowledge of Infrastructure as Code (Terraform, Ansible, or similar tools).
Exposure to NoSQL databases (Elasticsearch, DynamoDB, MongoDB, etc.)
Understanding of CI/CD pipelines and DevOps best practices.
Experience in building AI/ML-integrated solutions (a plus).
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.