Programmatic Account Manager - Supply Side

Programmatic Account Manager - Supply Side

Are you looking to join a Global Tech leader?

Then we have an exciting opportunity for you as a remote employee in the Netherlands!

About us 

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world. Come light up the world as a Programmatic Account Manager, Supply Side!  

This is a remote position within the Netherlands where you will support our businesses in EMEA.

What to expect:

As a Programmatic Account Manager, Supply Side, your main responsibilities are to ensure programmatic success for all publishers connected to Broadsign Reach, through platform education, pricing and deal consultation and troubleshooting triage for your assigned region. 

Job Responsibilities:

• Support new media owners in their final steps of onboarding into the Reach platform, including go-live calls, recommending deal strategy and providing market education
• Rate new networks that are being onboarded to Reach
• Be an inventory expert for your region, able to advise media owners on demand trends and competitive pricing strategies
• Ensure publishers are scoped properly to markets and have their inventory accessible via all relevant buying channels
• Manage & organize media owner materials (pictures, media kits) for use by internal teams at Broadsign
• Evangelize media owner offerings and collaborate with internal stakeholders to do so
• Be a Reach SSP expert. Ensure media owners know how to use the platform and are aware of product enhancements.  Capture feedback from media owners about how to improve the platform and share this feedback with the product team.
• Be the initial point of contact for deal & screen troubleshooting and escalate to technical support when necessary.
• Manage publisher user login & access profiles

What you need to perform in this job:

• Previous experience in Programmatic Ad Ops, Onboarding Media Owners, Programmatic Trading, or Account Management experience
• A comprehensive understanding of the digital programmatic ecosystem, specifically Broadsign’s SSP integration with DSPs, and/or digital-out-of-home (DOOH).
• Experience managing user access and overseeing inventory onboarding.
• Strong customer service skills to support Media Owners
• Ability to educate and train Media Owners on programmatic advertising and best practices for programmatic activation with DSPs.
• Excellent collaboration skills to work with internal Broadsign teams on Media Owner structural updates.
• Experience in evangelizing new inventory, media kits, photos, and pricing updates to internal sales and account management teams.
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment
• A solutions-oriented attitude, getting satisfaction from finding optimal solutions to meeting client needs & objectives
• A flexible, quick, and organized approach to your work; you have the ability to manage multiple tasks and perform well under pressure
• A natural inclination to be meticulous & thorough, with a positive ‘can-do’ attitude
• Able to conduct business conversations (oral and written) in English and speaking another language is an asset. French is an added bonus!

What we bring to the table :

• Wellness: €500 annual Wellness fund for mental/physical health and office-related expenses. Unlimited online mental health support through BetterHelp for you and your family.
• Paid Time Off: Enjoy a vacation package, plus an extra week off during the holidays, and two paid volunteer days!
• Work Flexibility: Remote work options.
• Family Support: Parental leave salary supplement.
• Growth Opportunities: Training & development opportunities with a yearly budget to support professional growth.