Offer summary

Qualifications:

1–3 years of experience in finance, accounting, payroll, or client services., Hands-on experience with financial software and ticketing systems is a plus., Detail-oriented with strong discrepancy detection skills., Excellent communication skills and a customer-first approach..

Key responsabilities:

Process payroll billing accurately in alignment with client agreements.

Serve as the primary contact for client inquiries related to billing and finance.

Reconcile billing discrepancies and resolve financial issues proactively.

Prepare and analyze reports to identify trends and recommend process improvements.

Job description

About Horizons

At Horizons, we're building the infrastructure to power borderless teams. By handling global payroll, benefits, taxes, and compliance, our technology enables businesses to hire anyone anywhere compliantly at the push of a button.

If you're interested in adding to our vision of enabling people to work in dream jobs, for every company, and from anywhere in the world, apply now!

We're committed to building a global, diverse team representing different and varied backgrounds, perspectives, and experiences. We welcome applications from everyone, regardless of gender, ethnicity, sexual orientation, religion, civil or family status, age, or disability. Being a Horizoneer means being part of a growing, international family.

Position overview:

We are seeking a detail-oriented, proactive, and client-focused Client Finance Specialist to join our team. This role plays a critical part in ensuring accurate payroll billing, resolving client inquiries, and maintaining smooth financial operations. The ideal candidate will have experience in finance operations, payroll billing, and client account management.

Key Responsibilities:

Process payroll billing accurately and in alignment with client agreements.
Generate, review, and validate invoices, ensuring accuracy and completeness.
Reconcile billing discrepancies and proactively resolve any financial issues.
Serve as the primary contact for client inquiries related to billing and finance.
Manage and resolve client support tickets, ensuring timely and effective solutions.
Escalate complex issues while maintaining clear and professional communication.
Maintain accurate financial records, including invoices, payments, and account activity.
Monitor outstanding balances and follow up on overdue payments.
Prepare and analyze reports, identify trends, and recommend process improvements.

Qualifications:

1–3 years of experience in finance, accounting, payroll, or client services.
Hands-on experience with financial software (e.g., QuickBooks, ADP) and ticketing systems (e.g., Zendesk, Freshdesk) is a plus.
Detail-oriented with a strong ability to detect discrepancies.
Excellent communication skills with the ability to simplify complex financial topics for clients.
Problem-solver with a customer-first approach.
Highly organized, able to multitask and meet deadlines in a fast-paced environment.

What it's like working at Horizons

Our service & product. We're a technology company, not an accountancy, payroll provider, recruitment firm or similar. We build a workforce management platform that allows our customers to hire the best talent in minutes, without worrying about compliance, payroll, or HR admin.

Our amazing team and environment. Working at Horizons means you're working on something very exciting: Allowing every person on the planet to have access to equal opportunities in living a fulfilled work and personal life. We believe in hiring from within and going the extra mile to retain top talent. As the company continues to grow extremely fast, you will be given the opportunity to develop and grow alongside.

Our benefits and perks. Being a Horizoneer means that you get the benefit of:

A competitive salary
An asynchronous working environment
A "Remote-First" company environment (or Hybrid) - based on the nature of the job
The ability to work from abroad for a short period of time
Growth opportunities within the company
We provide all new joiners with the necessary hardware to ensure you have the tools you need to succeed from day one