Senior Solutions Engineer

About GitHub: As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.
Locations: In this role you can work from Remote, Ontario Canada
Overview:

GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for experienced Senior Solutions Engineers in Canada to provide technical sales support for our enterprise customer base.

 

Our Senior Solutions Engineers are responsible for the technical relationships with customers and prospects, working as trusted advisors to remove technical objections and creatively address pain points in a customer’s SDLC. They will work internally with sales, product development, and industry experts to identify solutions that meet customers’ business needs and drive digital transformation initiatives. They advocate for customer interests and align our offerings to meet customer goals effectively, and proactively maintain broad knowledge of GitHub's product landscape and solutions.

 

We're extremely passionate about the quality of our work. If you are technically sharp, business minded, and people oriented, you might be a fit for this role!

 

Responsibilities:

• Technology Strategy Formulation

  • Lead the Technical Sales Process: Own all technical aspects of the sales cycle, from discovery to qualification to proof-of-concept design/execution, and ensure a smooth transition to post-sales teams.

  • Identify Customer Requirements: Synthesize customer business and technical needs, align them with GitHub solutions, and support digital transformation goals through innovative product features and best practices.

• Sales Partnership

  • Collaborate on Strategy: Build joint strategies with enterprise sales, customer success, Field CTO, and product teams, leveraging deep industry insights to drive product adoption and enhance customer experience.

• Trusted Advisor

  • Be a strategic advisor: Act as a technical advocate and advisor, guiding customers through complex technical scenarios, including migrations from existing tools. Establish relationships with key decision-makers, offer strategic advice on secure software development practices, and communicate the benefits of embedding DevSecOps and AI throughout the customer’s technology landscape.

  • Showcase our products: Conduct (live) demos of GitHub’s products, integrating broader industry trends (e.g., AI, DevSecOps) and tools into tailored customer scenarios.

• Customer and Industry Insights

  • Industry and Product Knowledge: Maintain an up-to-date understanding of GitHub’s product landscape, emerging trends in developer tools (e.g., Generative AI), and customer-specific challenges. Provide coaching and insights to internal teams based on industry expertise.

  • Proactive Customer Advocate Gather and share customer feedback internally to advocate for their needs and influence GitHub’s product roadmap. Address customer pain points by leveraging a strong understanding of GitHub’s extensible platform and integrations.

• Customer Enablement

  • Drive Customer Readiness: Leverage technical resources and enablement programs to accelerate customer adoption and integration of GitHub’s solutions during the pre-sales process and communicating customer’s technical goals to guide post-sales teams to successful outcomes.

• Marketing

  • Support Industry Events and Marketing: Contribute to the creation of technical content for marketing initiatives, and actively participate as a speaker at industry events and conferences in Canada and the USA (when required), showcasing GitHub’s capabilities and sharing best practices with the broader community.

 

Qualifications:

Required Qualifications

 

• 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience 

  • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience 

  • OR Master's Degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience 

  • OR Doctorate in Computer Science, Information Technology, Engineering, or related field 

  • OR equivalent experience. 

• Ability to travel up to 25% when needed

• French language business level proficiency.

 

Preferred Qualifications

 

• Experience working in technical sales with Canadian customers

• Excellent written and verbal communication skills with prior public speaking experience

• Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC) with domain knowledge in one or more of the following:

  • Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps

  • Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows

  • DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends

  • Artificial Intelligence’s impact on the developer tools space

• Experience working in or with large software development teams

GitHub Leadership Principles:

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are: GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.
EEO Statement: GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!