This is a remote position.
Travala.com is the world’s leading blockchain-based travel booking platform offering hotels, flights, activities, and concierge services. We connect travelers with one of the world’s largest selections of incredible places to stay, including everything from hotels, apartments, villas, and hostels to 5-star luxury resorts. The platform currently offers 2,200,000+ properties, 400,000+ activities, and 600 airlines covering 90,124 destinations in 230 countries and territories and with prices up to 40% cheaper than mainstream travel booking platforms.
We have created a frictionless travel booking experience incorporating next-generation blockchain technology and tokenized incentives. By introducing cutting-edge user experience and multiple cryptocurrencies and traditional payment options alongside benefits tied to our proprietary cryptocurrency AVA, our customers know they are booking with a platform of the future with transparent pricing backed up by our Best Price Guarantee.
About the Role
In this role of the Sr. Designer at Travala, you will be a key contributor to IDEATING, PLANNING and EXECUTING the fresh UX design concepts, the best-in-class UX practices while helping shape the vision of Travala Product.
This role will be reporting into the Chief Product Officer of Travala.com.
As a member of the Product team at Travala, you will help us LEARN, DESIGN, IDEATE and IMPROVE the user experience on Travala Platforms across product lines. You will partner with other Product Designers, Product Managers, Engineers, Our Traveler community and Our Crypto Community to identify areas of improvement and opportunities for us to explore.
Through Innovative Design Thinking and a Strong UX Practice, you will be continuously improving the existing UX flows and redefining the end-user interfaces and UX flows to cater our customer’s needs that include traditional online travel booking experience as well as the exciting world of Blockchain technology and Crypto ecosystem.
Working closely with the Chief Product Officer, you help the product and technology team execute the key projects and initiatives including the TRAVALA REBRANDING across platforms, touch points and communications. And you help the team craft different projects’ roadmap and ship the product within the defined timeline in a fast-moving landscape.
The Location:
Our product and design team is mainly based in Hanoi, Bangkok and Gurgaon however this role is open to all locations with an option to work remotely while maintaining 80%(or more) time zone overlap with the existing team (ICT - Indochina Time).
Responsibilities:
- Develop an understanding of our users and their needs through qualitative and quantitative user research, User behavior data analysis, interviews, empathy, experimentation, prototyping, and usability testing
- Being part of the Product Org, you work closely with the talented product and design team while contributing to a very strong product culture, vision, and product thinking across the organization.
- Be a Strong believer and facilitator of the ‘Impact Driven Prioritization’ and Experimentation driven execution across the initiatives
- Bringing a fresh perspective to the Travala design systems while creating efficient workflows, improving our user-centered design practice and impact of design outcomes
- Partner with the product managers to infuse product with a balanced approach towards achieving Users Goals and Business Goals of a product.
- Build and Improve Travala’s new and existing products and features with the design process, spanning from discovery and design reviews through to delivery and measuring impact
- Stakeholder Management - Manage and contribute towards marketing workflow requiring the team’s support, understand their needs including creatives, landing pages, email designs etc.
- Collaborate and communicate effectively within cross-functional teams that span product, engineering, customer support, and marketing
- Familiarize yourself and gradually Champion the concepts of the Crypto Ecosystem – Expertise in understanding User’s preferences, their behavior, the crypto payment network, the crypto exchanges, wallets etc.
- Help the product team thrive in designing and delivering compelling products in a high growth, fast paced agile environment