Sales Engineering Manager

About the Role

CrowdStrike is seeking a Manager, Sales Engineering with significant security domain expertise in multiple layers of technical solutions and experience managing a technical sales team.  As a Manager, Sales Engineering, you will be aligned to the relevant ANZ Sales team in evangelizing CrowdStrike’s security platform to prospective customers, partners and the industry.

You will lead the ANZ-South Sales Engineering team in presenting CrowdStrike’s security platform to prospective customers. This includes creating and delivering demonstrations of the products, gathering customer technical requirements, creating evaluation test plans, and working through Proof of Value’s with prospects and managing the evaluation process to a successful conclusion. 

This role will be based in Melbourne. 

What You'll' Do

• Responsible for the operational line management of the Enterprise Sales Engineering Team, including performance management, annual reviews, coaching and development.
• Provides guidance to SEs in respect of company policies.
• Recommends changes to policies and establishes procedures that affect immediate organisation
• Lead a team to update and deliver regional training to sales staff
• Looking after the customers from a pre-sales technical perspective answering questions and resolving issues as and when they arise.
• Provide feedback through follow up with Sales Reps on sales calls
• Ensure provision of adequate technical training for team members on all related products
• As needed develop and provide technical training for partners on related products
• Work with sales management to maximise efficient use of technical resource
• Work closely with the other functions in ANZ and international to bring the right momentum into the sales process to achieve positive visibility in technical, services and support area in order to support the closing of the deals
• Support the sales teams in prospect and customer situations directly and indirectly, when required.
• Maintain market and competitive awareness 
• Collaborate with our sales teams and partners with high-touch pre-sales technical activity.
• Technically qualify opportunities and POV (Proof of Value) evaluation with end-user accounts and partners.
• Create Security Assessment Reports for end-users post-POV evaluation.
• Help drive end-user acceptance and buy-in for POV conversion to revenue.
• Help train distributors and partners to allow them to deploy successful POVs and assist them with Security Assessment Reports.
• Train distributor/partner SEs and Sales staff in region.
• Liaison between partner/customers and corporate headquarters for technical issues and their requirements.
• In conjunction with sales teams, to achieve and aim to exceed assigned quarterly revenue targets.
• Monitor, assess and report on a continual basis, the competitive situation and market development in the region.
• Help any marketing activities as proper in region.

What You’ll Need

• Line management experience, including managing teams remotely
• You must have strong presales experience and excellent technical knowledge within cybersecurity
• Experience working in a cybersecurity business
• Engages management at all levels within a named territory to enhance political alignment
• Understands the market issues and trends affecting business and use of IT 
• Must be prepared to travel to client meetings where necessary
• Strong people management and leadership skills
• Planning and organisational skills
• Ability to influence departmental management teams
• Proven problem solving skills
• Strong customer focus
• Experience in working with the channel partners
• Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.
• Excellent knowledge and experience with a wide variety of IT technologies and security solutions
• A willingness to be challenged and a strong desire to learn
• Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus
• Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stakeholders and team members.
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
• Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our products and solutions.

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