Offer summary

Qualifications:

Experience with Salesforce and CRM systems is essential., Strong analytical skills with a focus on data-driven decision making., Ability to collaborate effectively with cross-functional teams., Proven track record in operational efficiency and process improvement..

Key responsabilities:

Act as the first line of support for leadership regarding CRM and data analytics issues.

Design and manage integrations across revenue platforms for operational efficiency.

Build and maintain reporting dashboards to track KPIs and provide insights to leadership.

Recommend strategic improvements and report on performance trends to management.

Job description

As Virtuagym keeps on growing, we are now looking for a new face to complement our team. As RevOps Salesforce Specialist you will be the owner of our RevOps tech stack and all operational-related workflows/designs! Will you join us to create a healthier and happier world?

Join a high performing team and make an impact!

We're a passionate, driven team with a strong focus on growth and delivering outstanding results. At Virtuagym, we cultivate a high-performance culture built on dedication, ownership and driving excellence. If you're a self-starter who embraces challenges, thrives in a fast-paced, dynamic environment and keeps going where others might stop, this could be the perfect role for you! In return, you’ll join a team where you can grow, develop, and truly unlock your full potential.

We have a beautiful office in the center of Amsterdam and while we foster getting together to exchange ideas and energy, we are a remote-friendly company. This is a full time and remote position from Spain, where you will be working for our global teams.

What this role looks like
As our RevOps Salesforce Specialist, you act as the face of RevOps to deliver mutual value for our managers/teams, clients, and our business by focusing on and ensuring an optimized and efficient operation, where our employees can perform at their best. You play a key role in driving efficiency, digitalization, and automatization in Salesforce with the goal to deliver the right value through the right resources.

You are part of a diverse and international team, working closely together with multiple departments to ensure that as many client employees as possible successfully use Virtuagym. You will closely collaborate with our customer success management team and will represent customer operations and work together with our Heads of Service/Onboarding and Director of CSM, you will partner up with our data and operations specialist.

Some of your key tasks as a RevOps Salesforce Specialist

Being the 1st line of support to leadership who locate CRM/product/data analytics issues; troubleshooting issues, escalating for further fixes, tracking progress, and communicating status to all stakeholders;
Designing and managing integrations across revenue platforms for a unified operational view.
Building and maintaining reporting dashboards to track KPIs, revenue trends, and forecasts, providing actionable insights to leadership.
Proactive recommending strategic improvements to our business model and have a strategic alignment with management;
Perform deep data dives to identify customer experience improvement opportunities and work across departments to put insights into action;
Report to management and executives on past results, renewals forecast, and trend analysis. Create meaningful insights that can help the teams, as well as across departments;
Create strategies to proactively improve the way our teams are working, with a good balance between effort versus value

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