Oracle Cloud Analyst - OTC (Order-to-Cash)

Work Location: REMOTE - Malaysia.

Key Responsibilities:

• Act as a knowledge base and primary point of contact for the IT team, as well as for business users, for the given areas of responsibility.  
• Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Documents / Functional Design Documents. 
• Research, design, configure, test, document, and support implementation of system changes. Manage the impact of these changes and their effects across all business segments and locations.
• Provide daily support for ERP Production issues within Service Level Agreements (SLA)
• Participate in future system implementations across our global business application footprint
• Partner closely with peers, System Implementors, Application Managed Services
• Participate in IT Audit for internal and external compliance.
• Support month end and year end close activities
• Ability to be flexible to work and support the US West Coast time zone needs
• Other duties as assigned.

Requirements & Qualifications:

• Bachelor’s degree with a minimum of 3 - 5 years of experience supporting Oracle Cloud implementation.
• Expertise in the Oracle OTC module.
• Strong hands-on Experience in Fusion Extracts, OTBI Reports, and BI Publisher.
• Demonstrated analysis and problem-solving skills.
• Manufacturing industry experience (or supporting clients in Semicon/Hi-Tech industries) highly preferred.
• Self-starter capable of working with minimal supervision and the ability to engage & work with Global teams and remote stakeholders.
• Must be able to support global locations across various time zones.
• Able to operate in a high-energy, high-intensity, and evolving environment.
• Excellent interpersonal, written, and verbal communications skills at all levels within the organization.
• Willing to travel (domestic and international) as required for the role.

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