Offer summary

Qualifications:

Bachelor’s degree required., 3+ years of experience in medical education, healthcare communications, or the biotechnology/pharmaceutical industry., Proficiency in Outlook, Excel, PowerPoint, and project planning tools., Strong interpersonal and communication skills, with a focus on customer service..

Key responsabilities:

Oversee operations for non-CME scientific and clinical exchange programs.

Serve as the project point of contact for internal teams and clients.

Create and maintain project timelines, tracking progress against established goals.

Conduct regular project status meetings and provide mentorship to the account management team.

Job description

Description

Position at Vaniam Group

Account Manager, Curio Science

What You’ll Do

As our Account Manager, Curio Science, you will oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will also be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.

A Day in the Life

Deliverables

Create and maintain project timelines, with input from internal team members
Track progress of activity against established timelines
Provide mentorship to account management team
Execute program plan based on working budget and manage against funding obtained
Initiate, execute, and measure effectiveness of audience generation
Provide onsite project management

Client Responsibility

Serve as the project point of contact for internal teams (Scientific Communications, Creative, Client Services, Finance, etc.), clients, and healthcare providers
Conduct regular project status meetings with internal core team and clients as necessary
Maintain contact with healthcare providers throughout the course of the meeting
Prepare, schedule, and conduct virtual trainings for expert advisors

Internal Responsibility

May contribute to mentoring and training of more junior staff and to department-wide trainings

Business Development

Partner with fellow account managers and cross-functional teams to support Vaniam Group business development initiatives
Create scope of work for new subscriptions

Other duties may be assigned to help drive deliverables within this role.

What You Must Have

Education and Experience

Bachelor’s degree
3+ years of work experience in a medical education company, healthcare communications agency, the biotechnology/pharmaceutical industry
Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools
Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees
Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
Strong customer service focus; history of looking for the above and beyond solutions

Skills and Competencies

Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
Demonstrate ability to prioritize/plan work activities and meet tight deadlines
Ability to manage and prioritize personal and/or team workload
Results-oriented with a commitment to accountability
Strong organizational and time management skills
Demonstrate a sense of urgency to obtain results
Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control

Travel Requirements

Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (35% travel expected)

The Team You’ll Work Closest With

You will work closely with the Curio Science and leadership teams, with additional collaborations with scientific communications and creative teams based on project type and client.

Why You’ll Love Us

100% remote environment with opportunities for local meetups
Positive, diverse, and supportive culture
Passionate about serving clients focused on cancer and blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) plan and company match
Work-life balance and flexibility
Flexible time off policy for rest and relaxation
Volunteer time off for community involvement
Emphasis on personal wellness
Virtual workout classes
Discounts on tickets, events, hotels, childcare, groceries, etc
Employee assistance programs

Salary offers are based upon several factors including experience, education, skills, training, demonstrated qualifications, location, and organizational need. The range for this role is $75,000 - $90,000. Salary is one component of the total earnings and rewards package offered.

About Us

Vaniam Group is a people-first, purpose-driven, independent network of healthcare and scientific communications agencies committed to helping biopharmaceutical companies realize the full potential of their compounds in the oncology and hematology marketplace. Founded in 2007 as a virtual-by-design organization, Vaniam Group harnesses the talents and expertise of team members around the world. For more information, visit www.VaniamGroup.com

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