Offer summary

Qualifications:

AA or 2-year technical school in business discipline or similar discipline required, or 4 years of relevant experience as a substitute., Experience with MS Office Suite, particularly Excel, PowerPoint, and Word., Understanding of IT asset management principles and best practices is essential., Strong analytical, problem-solving, and communication skills are necessary. .

Key responsabilities:

Support the Department of Veterans Affairs in managing IT Service Management and IT Asset Management.

Assist in data migration and configuration of ServiceNow modules for Hardware and Software Asset Management.

Contribute to the development of asset management workflows, reports, and dashboards within ServiceNow.

Collaborate with technical teams to ensure data accuracy and participate in user acceptance testing and training activities.

Job description

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our “Mission First” orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

A Junior Analyst must have experience with data gathering and creating reports to display
data using common office automation tools.

Description
• Support the Department of Veterans Affairs (VA) in the implementation and ongoing
management of IT Service Management & IT Asset Management specifically
Hardware Asset Management (HAM) and Software Asset Management (SAM) within
the ServiceNow platform.
• Knowledge of Hardware Asset Management and Software Asset Management.
• Assist in the data migration and configuration of the ServiceNow HAM and SAM
modules to align with VA's specific requirements and processes.
• Contribute to the development and maintenance of asset management workflows,
reports, and dashboards within ServiceNow.
• Assist in the discovery and normalization of hardware and software assets across
the VA enterprise.
• Support the creation and implementation of asset management policies and
procedures.
• Collaborate with VA technical teams and stakeholders to ensure data accuracy and
system integrity.
• Participate in user acceptance testing (UAT) and training activities related to the
ServiceNow HAM and SAM implementation.
Requirements
• AA or 2-year technical school in business discipline or similar discipline is required.
(4 years of additional relevant experience may be substituted for education)
• Experience with MS Office Suite (Excel, PowerPoint, Word)
• Understanding of IT asset management principles and best practices.
• Experience with data analysis and reporting.
• Strong analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team.
• Ability to obtain and maintain a Public Trust Clearance.
• Must be a US Citizen or Green Card Holder.
Preferred:
• Knowledge or experience with Hardware Asset Management and Software Asset
Management within ServiceNow HAM/SAM Pro modules.
• Familiarity with ServiceNow or other IT service management (ITSM) platforms.
• Experience working in a government or healthcare environment.
• Experience with ServiceNow HAM and SAM modules.
• ITIL Foundation certification.

Salary: $47,500

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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