Offer summary

Qualifications:

Graduate degree required., Minimum of 6 months experience in a customer service role., Excellent communication skills in English are essential., Candidates must be comfortable working night shifts..

Key responsabilities:

Handle queries raised by AU customers.

Provide effective customer support and assistance.

Maintain communication with customers to ensure satisfaction.

Work in a team-oriented environment with rotational weeks off.

Job description

Customer Success Associates at Vertex COSMOS (Gurgaon)

Customer Success Associates at Vertex COSMOS (Gurgaon) is an urgent requirement for an AU process. Please find below the main pointers to find the best fit for this profile.

Department: Operations

Designation: Customer Success Associates

Campaign Type: International (AU Process)

Total Number of Openings: 40

What you will be doing?

• The candidate will be responsible to handle the queries raised by the AU customers.

Skills Required:

• Excellent Communication skills required in English

• Customer handling skills

Qualification:

• Graduate must.

• Minimum 6 months experience required.