Offer summary

Qualifications:

Strong communication skills for effective interaction with homeowners and partners., Experience with CRM systems and property management software., Ability to negotiate and secure optimal deal terms., Background in sales operations or customer relations..

Key responsabilities:

Support day-to-day sales operations and manage relationships with homeowners.

Confirm availability and pricing for active requests through communication with owners.

Develop proposals and maintain accurate pricing in the Property Management System.

Assist in preparing financials and detailed property presentations as needed.

Job description

LVH is the premier home chartering service for the world’s elite, bringing together a collective of trusted homeowners and guests who share a passion for refinement, elegance, and elevated human experiences. LVH offers the finest curated experiences, unparalleled in-home full services, exclusive home management, and advisory services combined with the latest technology trends.

Under general supervision, the Owner Partner Relations Senior Coordinator will provide support to the Owner Partner Relations Management with day-to-day sales operations tasks and managing relationships with new and existing homeowners.

Essential Functions:

Confirm availability and pricing of suitable options for active requests (by communicating with owners and partners via text, email, or call)
Develop proposals using the CRM system accurately and efficiently (by choosing the right options, checking if they are already a part of the Property Management System, preparing pricing, and putting together a map, if required)
Maintain accurate pricing and availability in the Property Management System for assigned markets
Arrange property inspections and showings for active requests
Negotiate with property owners and partners to secure optimal deal terms that align with company goals
Manage the preparation of financials in CRM and Deal Summary to owner
Assist team lead/manager in charge of preparing Owner Booking Confirmations
Assist team lead/manager in charge in special projects
Complete detailed property presentations (“Home Profiles”) when required
Build strong relationships with owners while keeping them engaged and informed about company updates