Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsabilities:

Manage customer relationships to ensure satisfaction and retention.

Conduct regular check-ins and meetings with clients to address their needs.

Analyze customer feedback and usage data to improve service delivery.

Collaborate with internal teams to resolve customer issues and enhance product offerings.

Zuddl is a unified events and webinars platform, which helps B2B event marketers simplify their event tech stack. Instead of using 8-10 different tools and platforms for running one event end to end, use Zuddl to manage your in-person, virtual and hybrid event programs and webinars from one platform. Zuddl's unified event and webinar platform helps B2B marketers: - Increase operational efficiency by unifying multiple point solutions - Manage the event end to end from one platform: - Build stunning landing pages - Create dynamic registration and ticketing pages - Host events and webinar - Manage video production and editing - Leverage Video on demand infrastructure - Use native integration with Salesforce, Hubspot, Marketo, Eloqua, and other commonly used CRMs - Improve sales and marketing collaboration by delivering timely insights about attendees and hot prospects throughout the event and multiple events. - Reduce total cost of ownership by unifying the event tech stack since Zuddl supports multiple formats such as virtual, in-person, hybrid and webinars, across multiple use cases: - User conferences - Field marketing events - Customer marketing events - Advisory boards - Webinars - Demand generation events Zuddl is trusted by B2B SaaS companies like Stack Commerce, Rocket Lane, ServiceNow, United Nations, NAMIC, HBA, NASSCOM, Google, Microsoft, Kellogg’s amongst others to help them unify their event stack

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