Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management roles., Strong leadership and team management skills., Excellent communication and interpersonal abilities..

Key responsabilities:

Oversee customer success initiatives and ensure client satisfaction.

Lead a team of customer success managers to achieve performance goals.

Develop and implement strategies to improve customer retention.

Collaborate with cross-functional teams to enhance the customer experience.

BMC helps customers run and reinvent their businesses with open, scalable, and modular solutions to complex IT problems. BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.

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