Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsabilities:
Manage and nurture relationships with key clients to ensure satisfaction.
Develop and implement customer success strategies to drive retention.
Collaborate with cross-functional teams to address customer needs.
Monitor customer health metrics and report on progress to stakeholders.
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