1 year in customer service, High School diploma or GED, Pharmacy Technician certification preferred, Experience in healthcare or call center.
Key responsabilities:
Assist callers through prior authorization
Document approvals and denials
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We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide.
What makes ICONMA stand out in a fiercely competitive industry?
*We provide integrated, full lifecycle services across a broad range of business and technical platforms.
*No single company can duplicate our full range of staffing and permanent recruiting services nationwide.
*Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market.
SERVICES OFFERED
Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source)
Data Analysis Project-Based Services & Solutions
Hire Train Deploy Service Model
Offshore Staff Augmentation
Payroll Services
AREAS OF EXPERTISE
- Information Technology
- Engineering
- Business Professional
- Accounting/Finance
- Admin/Clerical/Call Center
- Healthcare/Clinical/Scientific
- Marketing/Creative
mail linkedin@iconma.com
Phone (888) 451-2519
Website http://www.iconma.com
Description: Duties: This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Experience: Minimum (1) year experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position. The Pharmacy Technician certification is preferred but not required at a State or National level.
Education: Verifiable High School diploma or GED is required.
Required profile
Experience
Level of experience:Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.