Manager, MERL

Po sition Title: M anager, MERL

Department: Technical Unit

Location: Remote in CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA , and WA

Key Relationships:

Reports to: Director, MERL

Direct Reports: None

Assignment Type: Full time

Compensation: $65,400 to $74,300

Benefits: Click here to learn more about our benefits!

Application Requirements: Resume, completed application questions

About Americares:

Americares is a health-focused relief and development organization that saves lives and improves health for people affected by poverty or disaster. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies, and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org.

Americares Values:

We create global community, treating people as they want to be treated.

We respond effectively and responsibly, putting plans into practice.

We embed ethics and equity in our work and workplace.

We are better together; partnership is at our core.

We ask and listen, to create sustainable solutions for a healthier tomorrow.

We commit to quality, growing and improving to ensure individuals and communities thrive.

About the position:

The Monitoring and Evaluation (M&E) Manager role is a critical position within the Technical Unit of Global Programs at Americares. The primary focus of this position is to serve as a specialist in integrating Americares’ monitoring, evaluation, learning, and reporting mandates into operational plans and institutional strategies. Reporting directly to the Director of MERL, the M&E Manager will actively support program teams in designing and delivering high-quality programs.

The role involves ensuring the effective implementation of monitoring and evaluation commitments across Americares’ global programs. This includes establishing and maintaining robust M&E systems, overseeing their implementation, and facilitating accurate and timely reporting. The Manager plays a vital role in supporting program managers to deliver impactful programs that achieve desired outcomes.

As Americares expands the current M&E team into Monitoring, Evaluation, Research, and Learning (MERL), the Manager will be instrumental in developing internal processes. These processes will align project designs with Americares’ internal standards, linking M&E findings to learning and adaptive decision-making. The role will also be central in advancing knowledge management across program teams and projects while contributing to thought leadership initiatives, including research and publication efforts.

Additionally, the Manager will collaborate with program teams to develop high-quality proposals, emphasizing robust plans for monitoring and evaluation. They will also play a key role in quality assurance by supporting the Director of MERL in developing and implementing policies, procedures, and guidelines related to performance management.

Key Outcomes:

In the first 90 days , the Manager will:

• Learn and live the Americares values.
• Complete all require d new hire onboarding trainings .
• Demonstrate familiarity with the programs they will work with.
• Develop successful working relationships with program managers
• Begin to develop an understanding of Americares' monitoring, evaluation, research, and learning framework, including tools, templates, and processes used across programs.
  
  

In the first 6 months , the Manager will:

• Demonstrate a comprehensive understanding of Americares' monitoring, evaluation, research, and learning framework, including tools, templates, and processes used across programs.
• Demonstrate ability to work with effectively cross-functional teams, including program leads, MERL colleagues, and external partners, to understand their expectations, needs, and perspectives on MERL integration.
• Begin independently c ontributing to a ctive p rojects by p rovid ing support to at least one active project through data analysis, reporting, or indicator tracking.
• Develop an i ndividual w ork p lan in coordination with the Director of MERL to outline priorities and objectives for the next 6–12 months based on organizational and program needs.
• Begin to b uild f amiliarity with d onor r equirement s through a r eview the specific monitoring and reporting requirements of major donors funding Americares projects to ensure compliance and alignment with program deliverables.
• Demonstrate proficiency in Americares Knowledge Management Systems
  
  

In the first year, the Manager will:

• Successfully complete key MERL deliverables for several projects.
• Complete a thorough review of ongoing M&E activities, including existing log-frames, indicators, monitoring plans, and evaluation timelines for current programs.
• Assess current MERL systems and practices to identify potential gaps or areas needing immediate improvement.
  
  

Duties and Responsibilities:

• Actively model and contribute to Americares values, work culture and mission.
• Engage in and contribute to team spaces with openness, global competencies, and a growth mindset
  
  

Program Monitoring and Evaluation (45%)

• Support Global Programs teams in developing log-frames, monitoring plans, and data collection metho do logy and tools.
• Assist program managers in monitoring project implementation, analysis, and performance tracking.
• Oversee the implementation of collaborative baseline assessments, evaluations, and learning activities, including identifying and sub-granting evaluation partners.
• Assist in developing databases, drafting reports, and generating data visualizations for reports and presentations.
• Share best practices for project monitoring and evaluation aligned with global guidance in thematic health areas.
• Assist in interpreting the results and impact of program activities, conveying that information to programs teams and senior leadership, and facilitating internal information dissemination for critical program and policy decisions.
• Support for project monitoring and evaluation, including annual report reviews, participatory impact assessments, process monitoring, operation monitoring, and lessons learned workshops.
  
  

Program Design and Proposal Development (25%)

• Compile, organize, and distill project outcomes and M&E results to program teams to improve their projects and new program development.
• Review new project designs or adapted project designs to ensure program activities align with recommended indicators and measured design impact.
• Contribute to the proposal planning process, determining preliminary assignments, and facilitating team conversations.
• Review proposal documentation for a complete understanding of proposal submission requirements.
• Contribute to grant proposals, including assembling research, data collection, writing, supporting materials, and developing and reviewing the list of indicators,
• Support the development of the programmatic theory of change (TOC) for new proposals and projects.
• Develop M&E tools, including surveys, focus group discussions, and datab ases.
• Support the business development and programs teams on project design, including quantitative and qualitative analysis, to ensure quality proposal development.
• Support budget development processes, ensuring that proposed activities for M&E efforts are accurately and sufficiently costed .
• Provide technical support on research initiatives.
  
  

M&E Team Development and Organizational Data Analysis (20%)

• Assist in developing M&E guidance (tools, templates, how-to notes, and examples) to facilitate institutional requirements on performance measurement.
• Contribute to building the program team’s capacity to analyze synthesize and disseminate information regarding the impacts of Americares programs through the systematic application of M&E principles including regul ar quantitative and qualitative analysis.
• Support the implementation of the organization’s monitoring and evaluation system and capacity building of program staff in country offices.
  
  

Communication and Sharing (10%)

• Prepare materials for M&E presentations and briefings, as well as deliver formal and informal M&E presentations as assigned.
• Provide advice that is timely, responsive, accurate, respectful, and culturally appropriate to internal and external clients.
• Develops and establishes relationships with external organizations as needed.
• Actively contribute to and engage the global work community of M&E teams by moderating M&E discussions.
• Maintain current knowledge on state-of-the-art performance measurement tools and techniques, both inside and outside of the organization.
• Other duties and responsibilities as assigned
  
  

Degrees and/or experience required for the role:

• A bachelor's degree in public health or related field
• 3 -5 years of related work experience in managing monitoring and evaluation activities
  
  

These competencies are required for the role:

• Demonstrated M&E experience in NGOs or other organizations implementing health programs , including mental health, maternal and child health, non-communicable diseases, or health system strengthening.
• Demonstrated experience with M&E on grants funded by bilateral and/or multilateral financing organizations.
• Demonstrated experience with metrics and measurement in respect to program design and project implementation monitoring.
• Demonstrated ability in designing and developing health program surveys and designing adequate health indicators and internal monitoring systems for various programmatic settings
• Demonstrated experience using qualitative and quantitative methodologies in low resource settings and using statistical methods and software.
• Experience with USAID or other major donor organizations.
• Experience with CommCare , Open Data Kit (ODK), DHIS2 and/or developing data visualization in Tableau.
  
  

US work authorization and an ability to travel domestically and internationally 15-20% of the time is required for this role.

These competencies would be great to have, but are not required :

• Fluency in languages that are spoken in at least one of our core locations (India, Philippines, Tanzania, El Salvador, Puerto Rico, Colombia, etc.) , in addition to English.
  
  

Additionally, our core competencies as an organization are:

• Ownership and results
• Communication
• Problem solving
• Equity and inclusion
• Teamwork and conflict resolution
• Leadership
• Prioritization
• Management
• Strategy and planning
• Decision making
  
  

We know not all applicants will demonstrate all the competencies we’re looking for, and that women and underrepresented groups tend to not apply unless they meet all the requirements. We encourage you to apply even if you do not check all the boxes above, and we look forward to reviewing your application holistically.

What you can expect , if you move forward in the recruitment process:

• Interview with People and Talent ( 1 hour )
• Competency Exercise
• Video interview with team (approximately 2 hours )
• Reference check
• Offer!
• Background check and onboarding
  
  

Americares is currently authorized to support remote work employees in the following locations: CT, DC, FL, GA, IL, MD, MA, NC, NJ, NY, OR, PA, Puerto Rico, TN, TX, VA, and WA . Please note that we do not provide relocation assistance at this time .

Americares is committed to ensuring safe and accountable workplaces and programs. Our code of conduct, organizational values, and policies and procedures help to safeguard the welfare of everyone working for and participating in Americares programs. Americares is committed to the prevention of all types of abuse, discrimination, harassment, and exploitation. Employment with Americares will be subject to appropriate screening , reference, credentials, and background checks. By applying to our organization, job applicants confirm their understanding of and consent to our procedures during recruitment, and to adhering to our values and commitment to safe and accountable workplaces and programs as an employee.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Americares. At any point in the recruitment process, we may request additional information to confirm qualifications. Any misrepresentation of qualifications in any stage of the process will prevent the applicant from moving forward in the process .

If you have a specific request or need assistance to fully participate in the application or recruitment process, please email us at talentcenter@americares.org.