Oracle CX Principal Presales Solutions Architect

Job Summary

JOB DESCRIPTION

Principal Solutions Architect at Argano plays a crucial role in bridging the gap between sales, delivery, and the client, ensuring that the solutions proposed are both feasible and valuable. The Architect interacts with the sales and delivery teams to estimate, scope and architect the solutions for clients and prospective clients. They require a high level of functional and potentially technical expertise in their area of expertise. They are responsible for overseeing and guiding the architectural aspects of mid to large size projects as well as providing input into sales strategy and execution pre-sale. They develop models that illustrate how a product/solution provides value to customers and they will scope, estimate and propose on the solution(s) they develop, and further assist the delivery team in detailed definition and design during implementation. Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.

Responsibilities

• Maintain thorough understanding of current and planned applications, tools and technologies related to the Argano Oracle Business Unit supported platforms and tools
• Lead Project solution design through implementations, overseeing critical milestones
• Complete RFP responses
• Complete Proposals
• Work with the sales team to drive sales cycles to completion
• Promptly communicating, engaging, and acting appropriately to remedy client satisfaction issues occurring before, during and after an engagement, escalating to PMO and Industry, as necessary
• Utilizing entrepreneurial skills to network and building strong relationships internally and externally with clients, Oracle Solution Engineers, and the Oracle Cloud community, in general
• Meeting with client to advocate for process improvements to their existing business processes. Lead strategic business process transformation sessions and conversations to identify opportunities for improvement related to people, process, and/or technology
• Lead design meetings with clients to identify their business process requirements and technical needs to determine proper solution for implementation
• Architect the overall proposed solution and implementation strategy
• Perform quality control on estimates and Statements of Work related to scope, project drivers, assumptions, complimentary and competing initiatives, and critical path items
• Participate in defining and delivering project proposals and estimates, statements of work and implementation strategies.
• Communicate product information and provide guidance to clients and coworkers on issues, tools and techniques, enhancements, changes in processes and related information
  
  

Education

MINIMUM AND/OR PREFERRED QUALIFICATIONS

• Bachelor’s Degree preferred.
  
  

Experience

• Ability to understand fundamental Oracle CX implementations, including Incentive Compensation, Sales Performance and Channel Revenue Management.
• Design and present end-to-end Oracle Incentive Compensation, Sales Performance solutions, ensuring Sales incentives, Sales performance and Channel revenue that align with client needs and strategic goals.
• Extensive experience with Incentive Compensation, Sales Performance integrates with payroll systems.
• 10+ years of experience in Oracle Presales, Solution Architect or technical sales roles for enterprise CX SaaS applications preferably Oracle Cloud.
• Experience working in senior technical roles such as solution architect, solution lead, functional team lead.
• Experience working directly with large-scale enterprise clients and/or supporting sales, and success teams.
• Experience working in Compensation projects that delivered the full lifecycle of analysis, design, software development, architecture, integration, testing and deployments.
• Experience with and comfortable presenting to large client groups.
• Perform the effort estimation for implementing complex Oracle solutions.
• Build technical documentation, diagrams, demos, and proofs of concept to support client solutions, with a consultative approach to identifying existing and prospective client needs and articulating Argano’s technical value proposition.
• Stay updated on industry trends and product roadmap for Oracle Incentive Compensation, Sales performance, and Channel Management CX solutions.
• Provide transition knowledge to Argano delivery teams.
• Foster strong relationships with Oracle to drive innovation and keep abreast of application changes and upgraded functionality.
• Collaborate with the entire pre-sales team to build and maintain an integrated Argano Oracle CX demo environment.
• Ability to manage/deliver large projects, including experience planning and estimating preferred.
• Validated ability to support sales as Subject Matter Expert
• Understanding of business-related drivers and parameters
• Willing to travel as necessary
  
  

Certificates, Licenses, Registrations

• Oracle certified preferred.
  
  

Skill Requirements

• Strategic Vision: Ability to develop and execute long-term presales strategies to drive business growth.
• Solution Innovation: Proactively identify new solutions and technologies that can benefit clients and the company.
• High-Value Client Management: Manage and build relationships with key, high-value clients, ensuring their needs are met and they remain satisfied with the company's solutions.
• Technical Architect: skills around client discovery, solutioning, analysis, meeting facilitation, white boarding and strong communication and presentation skills.
• Product Demonstration: Proficiency in demonstrating product features, benefits, and value propositions to potential clients.
• Complex Solutions: Proficiency in designing and presenting complex, multi-product solutions.
• Communication: Excellent communication skills to interact with clients, understand their needs, and offer tailored solutions.
• Negotiation Skills: Strong negotiation skills to close deals with high-value clients.
  
  

About Us

Argano is the first of its kind: a digital consultancy totally immersed in high-performance operations. We steward enterprises through ever-evolving markets, empowering them with transformative strategies and technologies to exceed customer expectations, unlock commercial innovation, and drive optimal efficiency and growth.

Argano is an equal-opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.