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Service Manager – Connectivity Services

extra holidays - fully flexible
Remote: 
Full Remote
Contract: 
Salary: 
175 - 292K yearly
Experience: 
Expert & Leadership (>10 years)
Work from: 

McKesson logo
McKesson XLarge https://www.mckesson.com/
10001 Employees
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Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role:  

 

Cloud Modernization and Execution:  

Lead the development and implementation of a cloud modernization strategy for MT Enterprise Apps Connectivity/EDI solutions to Cloud program that aligns with the organization's goals. 

 

What You’ll Do: 

 

  • Service Leadership: Lead and manage a team of service leads, fostering a culture of collaboration, innovation, and excellence aligned to McKesson’s ICARE and ILEAD valuesProvide mentorship and guidance to team members to ensure professional development and growth.  

  • Customer Experience and Engagement: Champion initiatives aimed at improving customer engagement and satisfaction, ensuring a seamless, intuitive, and responsive experience across all digital and physical commerce touchpoints.  

  • Cross-Functional Collaboration and Integration: Foster strong collaboration with various departments including EITP and Cyber to ensure alignment of initiatives and elevation of critical dependencies. 

  • Architecture and Technology Delivery Excellence: Provide guidance and thought leadership on best practices for technical product development, solution design, technology delivery, and cloud architecture – in order to be accountable for consistent standards of excellence in execution. 

 

 

What We’re Looking For:  

 

Minimum Requirements:  Degree or equivalent experience. Typically requires 13+ years of professional experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation skills (or equivalent experience).

 

Education:   

  • Bachelor’s or Master’s degree in Business Administration, Computer Science, Mathematics/Statistics (or similar), or related field.  

  

Critical Skills/Experience:   

  • Experience with technology standards - B2B, EAI, EDI, sFTP, AS2, Java 

  • Experience with technology frameworks - TOGAF, ITIL, CMMI 

  • Experience with Azure Cloud transformation/migration 

  • Demonstrated success in developing and executing modernization strategies  

  • Strong leadership skills, with extensive experience in managing and developing cross-functional teams.  

  • Excellent analytical abilities and proficiency in leveraging data to inform strategic decisions.  

  • Superior communication and interpersonal skills, capable of building strong relationships with internal and external stakeholders.  

  • Knowledge of modern cloud architecture, experience designs, tools, and best practices 

  • Excellent in managing a diversified team of FTEs and Vendor resources 

Candidate must be authorized to work in the U.S, now or in the future, without the support from McKesson.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$174,900 - $291,500

McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

Join us at McKesson!

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Leadership
  • Social Skills
  • Analytical Thinking
  • Communication

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