Job description

Overview:

Loyalty Representative

A Loyalty representative is responsible to focus on retaining existing customers by understanding their needs, addressing concerns, and implementing strategies to reduce customer churn.

Responsibilities:

What you’ll be doing:

Stay on top of the products, services and current offers and promotions.
Sell, cross sell, and upsell the best communication products and services in the market.
Provide outstanding customer service and support by resolving telephone inquiries from customers.
Enhance customer relationships and contribute to building customer loyalty.
Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries.

Qualifications:

What we’re looking for:

Must be amenable to work on a graveyard/shifting schedule
Willing to work in Taytay, Rizal.
At least Senior HS or HS Grad (old curriculum)
Advance computer knowledge
Must have NBI Clearance prior to Job Offer
Strong and Outstanding interpersonal skills
Has at least 6 mos. sales experience (preferred)
Has an ability to overcome sales objections and revert it positively
Must be at least 18 years old and above.

A Glimpse of what awaits you:

Earn as much as Php 26,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
Hybrid or Work from Home (performance-based arrangements are made after probationary period)
HMO with 1 FREE Dependents
10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
Life and Accident Insurance
Optical, Medicine, and Mental Health Reimbursement
6 Months Paid Maternity Leave with Cash Assistance and competitive Paid Paternity

DISCLAIMER: FOR POOLING

You may also walk in to apply!

Mondays-Fridays, 10am-5pm.

*Weekend/Holiday operations are subject to change without prior notice.

*Check our Social Media pages for updates.

Site located at: Recruitment Center in Taytay: Ground Floor, SM Taytay IT Business Park Manila East Rd., Taytay, Rizal (Besides Anytime Fitness)

Take your journey to the next level!

Tip: Don't forget your Valid ID & Resume

TARA NA SA Q!

*Terms and conditions apply.

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