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Custom Solutions Engineer ( Remote / SaaS )

extra holidays - fully flexible
Remote: 
Full Remote
Work from: 

Publitas.com logo
Publitas.com Media & Entertainment SME https://www.publitas.com
51 - 200 Employees
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Job description

Ready to make an impact?

Publitas empowers businesses to deliver paperless discovery-commerce experiences that engage, inspire, and have the potential to reach more customers than was ever possible. We combine a healthy dose of persistence with the will to embrace crazy ideas and push new boundaries. Guided by a desire to do things better, we want to improve the world around us.

Hear from Phillip, the hiring manager: The Custom Solutions Engineer at Publitas is responsible for developing and integrating custom features, troubleshooting technical issues, and collaborating with internal teams and clients to ensure seamless SaaS integrations, focusing on front-end customizations, API-based solutions, and customer support.

Ready to have an impact with us? Start the application process by filling out the screening questionnaire to see if Publitas is a good fit for you.

Take ownership by:

  • Design, develop, and deliver integrations between customer backends and Publitas, ensuring technical integrity and quality.

  • Architect new custom features, updates, and enhancements to existing integrations.

  • Develop scalable solutions using both client-side (HTML, CSS, JavaScript) and server-side technologies (micro-services, RESTful APIs, etc.).

  • Provide technical consultation and troubleshooting for integrations, customization, and system compatibility issues.

  • Support clients and internal teams by debugging, documenting, and maintaining integrations.

  • Ensure seamless integration of custom developments with Publitas' core product functionality.

  • Collaborate with internal teams (Product, Engineering, Sales, and Customer Success) to define integration needs and optimize processes.

  • Continuously improve integration workflows by identifying innovative tools, solutions, and automation strategies.

  • Monitor and maintain existing client integrations, ensuring swift resolution of bugs or issues.

  • Create and maintain project documentation, including Statements of Work (SOWs), technical designs, and implementation plans.

  • Provide training and guidance to customers on their customized environments.

Required profile

Experience

Industry :
Media & Entertainment
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Collaboration
  • Problem Solving

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